This Refund Policy applies to paid job posts, featured ads and other paid advertising booked on JobInKenya.
When we refund
If we cannot accept an order, or we do not publish it, we refund you in full within 2 working days.
Featured ads must be real, open vacancies. We check the employer first. We do not take money from agencies that charge job seekers to apply. We may decline any order that does not meet these rules, or that we otherwise cannot accept.
When we do not refund
Once we have accepted an order and the job post or ad has been published, we do not refund the fee. If you need a correction to a live listing, email info@jobinkenya.co.ke and we will review it.
How to ask
Email info@jobinkenya.co.ke with your payment confirmation and the product you paid for. We confirm payments within 4 working hours, Monday to Saturday, 8am to 6pm EAT (Africa/Nairobi).
Prices and payment details are on our advertise and post a job pages.
Last updated: 10 November 2026.