Job Description
University Jobs. Strathmore University Jobs
Basic Job Summary:
The Job holder will be responsible for assisting the Restaurant Supervisor in delivering exceptional Food and Beverage Service experience to university guests, students, and staff members in a manner that is prompt, courteous, and efficient.
Duties & Responsibilities:
- Serve food and beverages to guests as per duty Rota, ensuring first class service to all customers.
- Ensure cleanliness and orderliness in the food service area at all times to maintain high standards of food hygiene as per the stipulated standards.
- Refill serving stations or dining areas with food and supplies such as beverages, food, cutlery, napkins, and linens when necessary.
- Provide customers with general information or assistance on the menus upon request.
- Coordinate with the chefs and cashiers to ensure smooth operation and guest satisfaction.
- Clean tables and counters after guests have finished dining.
- Adhere to grooming and appearance standards consistently.
- Arrange and set up tables for special request functions, ensuring that all events are set by the guidance of functions checklist.
- Handle special requests and dietary requirements, communicating them effectively to the kitchen staff where applicable.
- Work closely with kitchen staff, baristas, and other waiters to ensure smooth operation and guest satisfaction.
- The post-holder will carry out any other duties as are within the scope, spirit, and purpose of the job as requested by the Head of Department.
Minimum Academic Qualifications:
- Diploma in Food Production, Food and Beverage, or any other related field from a recognized institution.
Experience:
- At least 2 years relevant work experience in a busy environment.
Competencies and Attributes:
- Strong analytical skills.
- Attention to details.
- Excellent communication skills.
- Good understanding of MS Suite.
How to Apply
Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Waiter/Waitress” on the subject line to recruitment@strathmore.edu
by 4th November 2025.
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