Job Description
You’ve probably seen it. A training session where people are staring at their phones. Pretending to listen. Tough crowd? Maybe, but sometime it’s not the crowd.
Leah found that out the hard way. She’s an HR professional at a mid-sized logistics company. She ran new hire orientations, led internal workshops, and helped managers train their teams.
She was an experienced professional. She cared about helping people learn. But still, something was missing. Feedback came in like this: “Too long.” “Hard to follow.” That when it clicked
It wasn’t the material. It was the method. So she joined our training of trainers course and what she learned didn’t just change her sessions it changed the way she trains, for good.
Start with the learner, Not the Slides Leah admitted something on her first day with us. She used to walk into a room, open her laptop, and say, “Okay, here’s what we’re going to cover.
Once she changed it everything shifted. She pays attention to what the group already knows. What they’re curious about. What’s on their mind that day?
The change? It turned her training from a lecture into a conversation. Because learning starts with the learner.
And if you’re wondering what really works inside the room, here are the go-to techniques every trainer should know.
Top Training Techniques Every Trainer Should Master
Give Space to Think
Before the course, Leah filled every second. She thought pauses were awkward. That silence meant people weren’t engaged.
We challenged her to ask a question and wait and she did. Ten long seconds. Total silence. Then someone spoke up. Then another, just like that, the room came alive.
That’s what happens when you stop trying to control every moment. You make room for real thinking. Real reflection. Because silence? It’s not empty. Its space and good training gives people room to fill it.
Keep It Simple. One Idea at a Time.
Leah used to pack her sessions full. Slides, definitions, policies, best practices. She thought the more she gave, the more value people got.
But instead, they got overwhelmed. Now, she focuses on one clear idea at a time.
Instead of ten bullet points, she gives one story. Instead of reading from policy, she explains the “why” behind it.
People stay with her. They get it. And more importantly they remember it. Because learning doesn’t happen when you cover a lot.
Involve People early and keep them in. We asked Leah when she used to take questions in her sessions. She said at the end, if there was time.
Now? She gets people talking within the first five minutes. She asks for examples. She runs quick polls. She lets people share with a partner before sharing with the group.
She told us, “Once I stopped trying to ‘deliver’ training and started inviting people in it got fun again.”
Because people feel like they’re part of it not just sitting through it.
Read the Room.
One of Leah’s biggest takeaways from the course? Let the room lead. Not the slides.
There was a session where her projector stopped working. Before, that would’ve wrecked her. But this time? She moved to the whiteboard. Told a story. Asked for reactions.
The conversation that followed? Way better than what she had planned. She learned that being a good trainer isn’t about sticking to the script.
It’s about noticing when people need a change of pace. When energy dips. When they’re confused but not saying it out loud.
What Changed for Leah?
Today, her sessions feel totally different. You don’t need to be a natural speaker. Or an expert in every topic.
You just need the right tools, the right mindset and a space to practice. That’s what our training of trainers course is for.
If you’re ready to make your sessions more engaging, more effective and more enjoyable for you too. Join our training of trainers course.
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