Job Description
Kempinski Hotels S.A. is Europe’s oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the ‘Hotelbetriebs-Aktiengesellschaft’.
Chef De Partie – Bakery/Pastry
Key Responsibilities
- Prepare all pastry ingredients, materials, and specialized bakery equipment required for daily service in advance.
- Bake and present a range of pastries, breads, and desserts in strict accordance with established recipes and restaurant menus.
- Provide clear direction and leadership to the pastry team, including Demi-Chef de Parties, Commis, and Stewards.
- Clean and re-set the bakery and pastry stations to maintain impeccable operational and hygiene standards.
- In the absence of the Sous Chef, conduct shift briefings to ensure all hotel activities and specific pastry production requirements are communicated to the team.
- Conduct on-the-job training in pastry techniques and maintain detailed progress records for each staff member.
- Provide essential input for probation periods and formal performance appraisal discussions for junior pastry staff.
- Ensure new pastry team members attend hotel orientation within their first month and complete departmental orientation within two weeks.
- Coach, counsel, and discipline staff regarding breaches of hotel policy, providing constructive feedback to enhance performance.
- Assist superiors in managing the pastry department’s budget while staying mindful of food cost and financial targets.
- Enforce cost-saving measures and encourage staff to recycle while minimizing ingredient wastage.
- Log all security incidents and accidents in compliance with hotel requirements and safety protocols.
- Escalate production difficulties, guest feedback on pastry quality, or relevant internal information to superiors immediately.
- Perform additional tasks and responsibilities as assigned based on the evolving needs of the bakery business and the hotel.
Skills, Knowledge and Expertise
- Minimum of two years’ experience in a similar position or as a Pastry Demi Chef De Partie preferably in a 4/5-Start rated International Hotel
- Knowledgeable of food safety regulations
- Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions
- Excellent written and verbal communication skills
- Ability to establish and retain effective working relationships with hotel staff and clients/vendors
- Ability to identify and delegate tasks effectively
- Excellent organizational and time management skills
- Applying a professional, confidential and ethical approach at all times
- Working in a safe, prudent and organized manner
- Proficiency in Microsoft Office preferred
Benefits
- Medical Cover
- Pension
Chef De Partie – Banquet
Key Responsibilities
- Prepare all food, materials, and specialized equipment required for banquet functions and events in advance.
- Cook and serve dishes in strict accordance with event BEOs (Banquet Event Orders) and established banquet menus.
- Provide clear direction and leadership to the banquet kitchen team, including Demi-Chef de Parties, Commis, and Stewards.
- Clean and re-set the banquet production and service areas to maintain impeccable operational and hygiene standards.
- In the absence of the Sous Chef, conduct shift briefings to ensure event timelines, hotel activities, and specific banquet requirements are communicated to the team.
- Conduct on-the-job training following departmental procedures and maintain detailed progress records for each staff member.
- Provide essential input for probation periods and formal performance appraisal discussions for junior staff.
- Ensure new banquet team members attend hotel orientation within their first month and complete departmental induction within two weeks of hiring.
- Coach, counsel, and discipline staff regarding breaches of hotel policy, providing constructive feedback to enhance performance.
- Assist superiors in managing the banquet section’s budget, focusing on food cost control and financial targets.
- Enforce cost-saving measures and minimizing food wastage during large-scale production.
- Log all security incidents and accidents in compliance with hotel requirements and emergency protocols.
- Immediately escalate event-related difficulties, guest feedback from functions, or relevant internal information to superiors.
- Perform additional tasks and responsibilities as assigned based on the evolving needs of the banquet business and the hotel.
Skills, Knowledge and Expertise
- Minimum of two years’ experience in a similar position or as a Demi Chef De Partie preferably in a 4/5-Star rated International Hotel
- Knowledgeable of food safety regulations
- Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions
- Excellent written and verbal communication skills
- Ability to establish and retain effective working relationships with hotel staff, guests and vendors
- Ability to identify and delegate tasks effectively
- Excellent organizational and time management skills
- Applying a professional, confidential and ethical approach at all times
- Working in a safe, prudent and organized manner
- Proficiency in Microsoft Office preferred
Benefits
- Medical Cover
- Pension
Chef De Partie – In Room Dinning
Key Responsibilities
- Prepare all food, beverages, materials, and equipment required for In-Room Dining service in advance.
- Cook and serve dishes in strict accordance with the In-Room Dining and restaurant menus.
- Provide clear direction and leadership to Kitchen helpers, including Demi-Chef de Parties, Commis, and Stewards.
- Clean and re-set the working area to maintain impeccable operational and hygiene standards.
- In the absence of the Sous Chef, conduct shift briefings to ensure all hotel activities and specific In-Room Dining operational requirements are communicated to the team.
- Conduct on-the-job training following departmental procedures and maintain detailed progress records for each staff member.
- Provide essential input for probation periods and formal performance appraisal discussions for junior staff.
- Ensure new team members attend hotel orientation within their first month and complete departmental orientation within two weeks of hiring.
- Coach, counsel, and discipline staff regarding breaches of hotel policy, providing constructive feedback to improve performance.
- Assist superiors in preparing and managing the department’s budget while staying mindful of financial targets.
- Log all security incidents and accidents in compliance with hotel requirements.
- Escalate difficulties, guest comments regarding their dining experience, or relevant internal information to superiors immediately.
- Perform additional tasks and responsibilities as assigned based on the evolving needs of the business and the hotel.
Skills, Knowledge and Expertise
- Minimum of two years’ experience in a similar position or as a Demi Chef De Partie preferably in a 4/5-Start rated International Hotel
- Knowledgeable of food safety regulations
- Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions
- Excellent written and verbal communication skills
- Ability to establish and retain effective working relationships with hotel staff and clients/vendors
- Ability to identify and delegate tasks effectively
- Excellent organizational and time management skills
- Applying a professional, confidential and ethical approach at all times
- Working in a safe, prudent and organized manner
- Proficiency in Microsoft Office preferred
Benefits
- Medical Cover
- Pension
F&B Banquet Supervisor
Key Responsibilities
- Maintain a comprehensive knowledge of hotel facilities and local information to provide guests with accurate, helpful assistance at all times.
- Execute all tasks efficiently and punctually, ensuring all actions align with established company policies to meet departmental objectives.
- Handle all food, beverage, and operating equipment with extreme care to minimize wastage and reduce breakages.
- Strictly adhere to all hotel’s standard regulations and the hotel’s specific policies regarding fire, life, and safety.
- Lead the Banquet Waiter/Waitress team, ensuring all workstations are fully stocked, organized, and meet luxury presentation standards.
- Monitor the service sequence in real-time, providing immediate coaching to staff to ensure “Beautiful Performance” and the achievement of revenue goals.
- Utilize approved suggestive selling techniques to promote high-margin products and enhance guest experiences.
- Apply advanced supervisory and communication skills to maximize team productivity and boost employee morale.
- Maintain an expert-level understanding of all banquet food and beverage offerings to recommend pairings and upsell alternatives confidently.
- Enforce strict cash handling procedures and ensure every order is accurately processed through the MICROS POS system before service.
- Promptly report and manage “Lost and Found” items in accordance with the hotel’s standard operating procedures.
- Proactively identify, report, and rectify any potential or real safety hazards within the banquet areas immediately.
- Demonstrate adaptability regarding shift changes and assignments as necessitated by fluctuating business demands and event schedules.
- Maintain impeccable grooming standards, reporting for duty punctually in the correct uniform and name tag.
- Perform additional duties as assigned by management to support the evolving needs of the banquet department.
Skills, Knowledge and Expertise
- Minimum 3 years’ experience in a F&B Supervisory position in a 5 star Hotel.
- Diploma/Certificate in Food and Beverage/Sales
- Desirable – Supervisory Training from a reputable learning institution
- Excellent oral and written skills in English. Additional language will be an added advantage.
- Comprehensive Opera Cloud knowledge will be an added advantage
- Up Selling skills/techniques.
Benefits
- Medical Cover
- Pension
Sous Chef
OVERALL OBJECTIVE
The job of Sous Chef is executed satisfactorily when:
- Standard recipes are developed and written.
- Dishes and products are developed.
- Ensure that outstanding culinary technical skills are maintained.
- Effective employee working relationships are established and maintained.
- Profitability and popularity of dishes on the menu are reviewed based upon menu item sales figures, and changes are made where applicable.
- All HACCP guidelines are achieved and maintained.
Key Responsibilities
- Provide leadership in the organization of special events and food promotions.
- Maintain a comprehensive understanding of ingredients, equipment, suppliers, markets, and industry trends to recommend strategic adjustments to kitchen operations.
- Uphold the highest standards of kitchen cleanliness and personal hygiene.
- Ensure the systematic cleaning of the kitchen environment and all culinary equipment.
- In liaison with the Director of Culinary, optimize staff productivity and assist in forecasting future staffing requirements.
- Contribute to training needs analyses for kitchen staff and support the design and execution of targeted training programs.
- Provide constructive input for staff probation periods and formal performance appraisals in alignment with company policy.
- In consultation with the Culinary Director, manage staff leave requests while accounting for hotel occupancy levels.
- Work closely with the Culinary Director on the preparation and ongoing management of the departmental budget.
- Demonstrate a deep awareness of Occupational Health & Safety (OH&S) policies, ensuring all kitchen activities and direct reports strictly follow safety guidelines.
- Ensure all staff adhere to all duty of care requirements and occupational health and safety legislation and procedures.
- Maintain familiarity with property safety protocols, including first aid, fire, and emergency procedures, while ensuring sensible equipment operation.
- Proactively initiate corrective actions for hazardous situations and immediately notify supervisors of potential workplace dangers.
Skills, Knowledge and Expertise
- Minimum of 5 years of progressive culinary experience in a professional kitchen.
- Proven experience in a Sous Chef role within a high-volume, quality-driven Italian restaurant.
- Extensive knowledge in a variety of cuisines, ingredients, and cooking techniques.
- Culinary diploma or equivalent certification from a recognized culinary institution is preferred.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to work well under pressure in a fast-paced environment.
- Proficiency in inventory management and cost control.
- Knowledge of food safety and sanitation regulations.
- Passion and commitment to culinary excellence.
Benefits
- Medical Cover
- Pension
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