Submit CVs – Latest Recruitment at KCB Bank Kenya (7 Positions)

April 3, 2026 •

Posted 1 day ago

Job Description

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.

Branch Manager, Capital Hill Branch

Key Responsibilities 

  • Achieve profitability targets through revenue maximisation and prudent cost management.
  • Grow and monitor branch’s liability and asset portfolios to achieve business targets.
  • Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
  • Overall management of the branch through efficient utilization of resources.
  • Delivery of excellent customer service through maintenance of high service standards.
  • Ensure compliance to Enterprise-Wide Risk Management Framework.
  • Motivate, coach, and develop a high performing team.
  • Champion digital migration in the branch.

The Person 

For the above position, the successful applicant should have the following: –

  • A University Degree from a recognized institution.
  • Minimum of 8 years’ experience in General Banking; 4 years of which one should have been a Branch Manager at MLC.
  • Experience in Sales, Personal/Business/or Retail Banking.
  • Experience Credit Analysis and administration.
  • Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
  • Demonstrated consistent high performance in role(s) held in the last three years
  • A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
  • Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
  • A good understanding of risk, credit policies and procedures.
  • Strong leadership skills with demonstrated competences in championing high performance management.
  • Excellent planning, organization, problem solving and analytical skills.

 

Branch Manager, Riverside Platinum Centre

Key Responsibilities 

  • Achieve profitability targets through revenue maximization and prudent cost management.
  • Grow and monitor branch’s liability and asset portfolios to achieve business targets.
  • Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
  • Overall management of the branch through efficient utilization of resources.
  • Delivery of excellent customer service through maintenance of high service standards.
  • Ensure compliance to Enterprise-Wide Risk Management Framework.
  • Motivate, coach, and develop a high performing team.
  • Champion digital migration in the branch.

The Person  

For the above position, the successful applicant should have the following: –

  • A University Degree from a recognized institution.
  • Minimum of 8 years’ experience in General Banking; 4 years of which one should have been a Branch Manager at MLC.
  • Experience in Sales, Personal/Business/or Retail Banking.
  • Experience Credit Analysis and administration.
  • Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
  • Demonstrated consistent high performance in role(s) held in the last three years
  • A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
  • Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
  • A good understanding of risk, credit policies and procedures.
  • Strong leadership skills with demonstrated competences in championing high performance management.
  • Excellent planning, organization, problem solving and analytical skills.

 

Branch Manager, Prestige Plaza Branch

Key Responsibilities 

  • Achieve profitability targets through revenue maximization and prudent cost management.
  • Grow and monitor branch’s liability and asset portfolios to achieve business targets.
  • Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
  • Overall management of the branch through efficient utilization of resources.
  • Delivery of excellent customer service through maintenance of high service standards.
  • Ensure compliance to Enterprise-Wide Risk Management Framework.
  • Motivate, coach, and develop a high performing team.
  • Champion digital migration in the branch.

The Person  

For the above position, the successful applicant should have the following: –

  • A University Degree from a recognized institution.
  • Minimum of 8 years’ experience in General Banking; 4 years of which one should have been a Branch Manager at MLC.
  • Experience in Sales, Personal/Business/or Retail Banking.
  • Experience Credit Analysis and administration.
  • Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration.
  • Demonstrated consistent high performance in role(s) held in the last three years
  • A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge.
  • Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
  • A good understanding of risk, credit policies and procedures.
  • Strong leadership skills with demonstrated competences in championing high performance management.
  • Excellent planning, organization, problem solving and analytical skills.

 

Head Capital Mobilisation

KEY RESPONSIBILITIES

Capital Mobilization Strategy

  • Develop and implement a multi-year capital mobilization strategy aligned with the Foundation’s strategic plan.
  • Translate institutional priorities into fundable and investable propositions.
  • Build and maintain a diversified capital portfolio across grants, philanthropic funding, and catalytic finance sources.
  • Ensure capital pursuits reinforce institutional mandate and delivery readiness.

Capital Origination and Deal Execution

  • Identify, originate, and pursue capital opportunities with bilateral donors, multilateral institutions, foundations, and impact investors.
  • Lead negotiations from opportunity identification through agreement execution.
  • Secure new external capital aligned with Foundation priorities.
  • Maintain ownership of capital pipelines and conversion of opportunities into signed funding agreements.

Strategic Partner Engagement

  • Build and manage long-term relationships with development partners and capital providers.
  • Position KCB Foundation within regional and global development finance ecosystems.
  • Represent the Foundation in senior-level engagements with funding and financing partners.

 Pipeline Management and Opportunity Development

  • Establish structured systems for opportunity scanning, qualification, and tracking.
  • Maintain a forward-looking capital pipeline with defined opportunity stages and value tracking.
  • Coordinate internally to ensure funding opportunities are technically sound and institutionally aligned.

Capital Structuring and Innovation

  • Support structuring of partnerships combining grants, technical assistance, and financing mechanisms.
  • Support development of blended finance and catalytic capital structures in collaboration with KCB Bank and strategic partners.
  • Contribute to innovative financing approaches that enable or catalyze the participation of commercial and concessional capital, in collaboration with regulated financial institutions and strategic partners.

Institutional Positioning

  • Strengthen the Foundation’s positioning as a bank-anchored livelihoods platform.
  • Develop investment-ready narratives translating program outcomes into capital propositions.
  • Support thought leadership aligned with capital mobilization priorities.

Institutional Coordination

  • Work closely with Programs, Partnerships, Finance, Strategy, and Communications teams to align capital mobilization with implementation capacity.
  • Establish internal systems and processes that institutionalize capital mobilization beyond individual relationships.
  • Reduce reliance on executive-led fundraising through structured institutional approaches.

QUALIFICATIONS AND EXPERIENCE

  • First degree in any relevant area, including but not limited to Development Finance, Economics, Public Policy, Business Administration, International Development, or related field. Possession of a Master’s degree in a relevant area will be added advantage.
  • Minimum 8 years relevant experience in capital mobilization, development finance, partnerships, impact investment, or resource mobilization.
  • Demonstrated track record of securing funding from international donors, foundations, or development finance institutions.
  • Strong understanding of blended finance and catalytic capital mechanisms.
  • Experience operating within financial institutions, development finance institutions (DFIs), impact investment organizations, or corporate foundation environments is preferred.

 

Head of Diaspora Banking

KEY RESPONSIBILITIES:

  • Lead the development and execution of the diaspora banking strategy to drive business growth and profitability.
  • Identify and develop new markets, partnerships, and commercial opportunities across the global diaspora segment.
  • Design and deliver innovative, digitally enabled products and solutions tailored to diaspora customer needs.
  • Leverage digital platforms and strategic partnerships to provide convenient, competitive, and scalable offerings.
  • Drive growth in deposits, liabilities, and customer acquisition across the diaspora portfolio.
  • Strengthen customer relationships through targeted engagement, service excellence, and tailored value propositions.
  • Enhance the bank’s market positioning as the preferred financial partner for diaspora communities.
  • Provide strategic leadership to the team by delivering direction, coaching, performance management, and fostering a high‑performance culture anchored in accountability, innovation, and customer focus.
  • Monitor Global market trends, competitor activity, and customer insights to inform strategy and continuous improvement.
  • Enterprise-wide Risk Management; -Adherence to Standard Operating Procedures (SOPS), Anti-Money Laundering (AML), Credit policy prudential guidelines, combating the Financing of Terrorism (CFT) and Know Your Customer (KYC) procedures to mitigate against losses, frauds, forgeries, and regulatory penalties

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

  • Bachelor’s Degree from a recognised Institution
  • Professional Qualification – Project management or business field (Added Advantage)
  • Master’s Degree in Business (Added Advantage)

Experience

  • 6 years of working Experience
  • 6 years of working experience in Sales
  • 6 years of working experience in Customer Service
  • 6 years of working experience in Credit
  • 6 years of working experience in Relationship Management
  • 5 years of working experience in Banking Operations

 

Head of Groups, Banks and Saccos

KEY RESPONSIBILITIES:

  • Define and execute the Groups and SACCO Banking strategy in alignment with Retail Banking objectives to drive growth, revenue, and segment profitability.
  • Expand and deepen relationships with Groups, SACCOs, cooperatives, and related institutions to enhance portfolio value and customer lifetime engagement.
  • Lead the design and delivery of tailored financial solutions ensuring competitiveness, compliance, and alignment with evolving customer needs across the Groups and SACCO Banking lifecycle.
  • Monitor market trends, customer insights, and emerging opportunities to position the segment as a leader in financial inclusion and innovation.
  •  Oversee portfolio performance management, including target-setting, analytics, arrears management, and implementation of initiatives to optimize returns.
  • Build and sustain strategic partnerships with government agencies, NGOs, private sector actors, regulators, and industry bodies to support market expansion and segment advocacy.
  • Drive customer experience excellence by ensuring effective service level agreements and seamless coordination across value-chain stakeholders.
  • Lead, mentor, and develop the Groups and SACCO Banking team, fostering a performance-driven culture anchored on innovation, accountability, and customer focus.
  • Ensure efficient planning and utilization of resources to support business delivery, capability development, and operational effectiveness.
  • Strengthen governance, risk management, and compliance by identifying key risks, reviewing audit outcomes, enforcing controls, and ensuring adherence to regulatory and internal standards.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

  • Bachelor’s Degree from a recognised Institution
  • Professional Qualification – Project management or business field (Added Advantage)
  • Master’s Degree in Business (Added Advantage)

Experience

  • 8 years of working Experience
  • 6 years of working experience in People Management
  • 6 years of working experience in the Financial Industry/Banking
  • 4 years of working experience in Sales
  • 4 years of working experience in SACCOs & Co-operatives
  • 4 years of working experience in Portfolio Management
  • 4 years of working experience in Customer Care /Relationship Management
  • 2 years of working experience in Credit Appraisal
  • 4 years of working experience in Product Development (Added Advantage)

 

Head, Ecosystems and Value Chain Banking

Key Responsibilities:

  • Develop and execute comprehensive strategies to create new business opportunities for the bank in collaboration with senior management to accelerate revenue growth and build sustainable business.
  • To lead and direct synergies between business units (corporate, retail, treasury), enabling functions and subsidiaries in driving and delivering optimal ecosystem and value chain opportunities for overall growth of the bank’s revenue.
  • Delivery of sales, revenue and balance sheet targets, for value chain business.
  • To establish and sustain a customer-centric culture, leveraging on people and technology.
  • Act as the custodian for optimal ecosystem service delivery and trusted customer experience to ensure client retention and loyalty.
  • Establish relationships with key value chain clients and business influencers in the country/regional customers.
  • Identify new business opportunities/ target markets and collaborate with product teams to develop and commercialize product solutions.
  • Ensure strong cross- selling of bank products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank.
  • Develop and implement processes and procedures that promote the growth of ecosystems banking.
  • Drive and manage the relevant ecosystems forums and provide input into portfolio reports on excess management, revenue and net profit growth relevant to ecosystems.
  • Develop and maintain productive strategic relationships with key stakeholders and partners.
  • Maintain a detailed and current understanding of the industry; (at a macro, sector specific, current market structures; regulatory requirements and issues) to ensure opportunities maximization and risk mitigation.
  • Manage the risks for ecosystems within the regulatory and compliance framework of the Bank and ensure compliance with Bank’s policies, procedures, and regulatory requirements.
  • Lead, motivate, and continuously develop a credible high performing team.

Minimum Position Qualification Requirements

 Academic & Professional Qualifications

  • Bachelor’s Degree in a business-related or any other relevant field – Required (RQ)
  • Professional qualifications such as CPA, ACCA, CFA, or AKIB – Added Advantage (AA)
  • Master’s Degree in Finance or a business-related field – Added Advantage (AA)

Experience Requirements

  • Minimum 10 years of relevant work experience, with demonstrated career progression
  • 10 years in Sales and Business Development
  • 10 years in Relationship Management
  • 10 years in Customer Experience
  • 8 years in End-to-End Ecosystem Banking
  • 8 years in Financial Analysis & Performance Management
  • 8 years in Portfolio Management
  • 8 years in Banking Operations
  • 8 years in Risk and Compliance
  • 8 years in People Management

 

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