Job Description
Sales Jobs. KEDA Ceramics Jobs
KEDA (Kenya) Ceramics, the manufacturer of the renowned Twyford brand, is a market leader in premium ceramic tiles and sanitaryware across East Africa. We’re looking for a passionate and polished Showroom Sales Consultant to join our high-end retail team and help us deliver exceptional customer experiences.
About the Role
This is a customer-facing, sales-driven role based in our luxury showroom. You’ll be responsible for delivering a world-class consultation experience to our high-end clientele from first contact to after-sales service.
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Key Responsibilities
- Warmly welcome and guide customers through product selection, offering professional consultations on tiles and bathroom products.
- Explain design concepts, materials, craftsmanship, and technology benefits.
- Inspire purchases through model room displays and visual merchandising.
- Manage customer relationships through follow-ups, service, and support.
- Ensure the showroom consistently meets high-end brand presentation standards.
- Report feedback and recommend solutions for process improvements.
Requirements
Education: Bachelor’s degree or above in Marketing, International Trade, or related field.
Experience:
- Minimum 2 years in high-end retail or real estate sales.
- Experience in tile/sanitaryware sales is preferred.
- Familiarity with luxury sales standards and client service.
Languages:
- Fluent in English and Swahili.
- Arabic or Chinese is a plus.
- Appearance & Demeanor:
- Elegant, well-dressed, and confident aligned with luxury retail standards.
Core Skills:
- Strong sales judgment and closing ability.
- Quick communication and response to client needs.
- Culturally aware and capable of cross-lingual communication.
- Responsible, discreet, and composed under pressure.
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How to Apply
Interested candidates should send their CV and cover letter to:
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