Senior Product Manager, Cash Management at KCB Bank Kenya

Key Responsibilities:

• Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders.
• Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
• Ensure adherence to and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.
• Stakeholder management to ensure alignment on delivery of Cash Management products.
• Restructuring products when necessary and managing the restructuring process
• Review existing products and continuously improve on them.
• Formulate effective product documentation, policies and procedures, SLA’s to effectively deliver the envisaged propositions
• Issue resolution in relation to Cash Management products together with the Product support team
• Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
• Contribute to the formulation of the sales budget/pricing process including concessions.
• Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.
• Responsible for the implementation and adoption of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes within Cash Management products
• Using available products, e-Channel & e-Commerce marketing/sales performance i.e. volume, pricing and related revenue, provide impactful recommendations based on internal data, external trends, competitive forces and technology advancements.
• Provide regional strategic input for the Cash Management products.

For the above position the ideal candidate should meet the following requirements:

• A Bachelors’ degree from a recognized University
• At least 10 years work experience in Banking, five (5) of which should be in Transaction Banking or Cash Management solutions •
• Vast experience in product development, support, and implementation
• Commercial Awareness & Business Acumen: identify opportunities for revenue generation
• Technologically savvy and appreciation of current ICT trends.
•  Excellent research, analytical, and problem-solving skills.
•  Experience in customer relationship management
•  Integrity & courage to challenge actions within various business units and the status quo.
• Strong persuasion, management and communication skills
•  Excellent stakeholder management skills
•  Creative approach, with the ability to anticipate challenges and develop innovative solutions.