Job Description
Nexus Staffing Solutions Jobs
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Key Responsibilities:
Surveillance & Monitoring
- Monitor CCTV cameras, alarm systems, tracking tools, and other security technologies.
- Maintain round-the-clock surveillance to detect unusual or suspicious activities.
- Record all incidents accurately in the system and escalate as required.
- Conduct virtual patrols through camera feeds and take immediate action when needed.
- Ensure proper operation of all monitoring equipment and report any faults.
Incident Response & Coordination
- Respond promptly to alarm triggers and dispatch response teams without delay.
- Communicate clearly with guards, patrol teams, and supervisors using radio and other communication channels.
- Follow established escalation procedures during emergencies or incidents.
- Maintain communication discipline using proper phonetic and radio procedures.
Control Room Operations
- Keep the control room secure, organized, and compliant with company protocols.
- Maintain data confidentiality and ensure all logs, recordings, and reports are well documented.
- Coordinate with other departments, emergency services, and stakeholders when necessary.
- Perform routine equipment checks and ensure all systems are running optimally.
Qualifications & Experience:
- Diploma or Bachelor’s degree in Security Studies, Criminology, or a related field.
- Minimum of 1–2 years’ experience working as a Security Controller in the private security industry (Mandatory).
- Hands-on experience with CCTV monitoring, alarm systems, tracking tools, and other digital surveillance systems.
- Tech-savvy with solid computer skills.
- Strong command of English, including phonetic alphabet communication.
- Ability to work in shifts and handle high-pressure situations.
- Additional training in CCTV operations is an added advantage.
Personal Attributes:
- High level of integrity and confidentiality
- Keen attention to detail
- Excellent decision-making and situational awareness
- Strong communication and teamwork skills
- Ability to multitask and remain calm under pressure
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How to Apply
Interested and qualified candidates should forward their CV to: jobs@nexusstaffingsolutions.co.ke using the position as subject of email.
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