Job Description
Sales & Marketing Jobs. Victoria Homestore Jobs
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Role Overview
The Sales Representative will be responsible for generating leads, building strong client relationships, and consistently meeting sales targets. The role requires a strong understanding of the sales process, product knowledge, and excellent interpersonal skills to deliver exceptional customer experiences.
Key Responsibilities
Sales & Lead Generation
- Generate leads and maintain a healthy sales pipeline to meet and exceed set targets.
- Follow up with clients on promotions, offers, and product availability.
- Achieve monthly sales targets set by the company.
Client Engagement
- Welcome and engage clients in the showroom, identify their needs, and recommend suitable products and solutions.
- Prepare and deliver product demonstrations with the support of the technical team.
- Collaborate with designers/Visual Merchandisers to create layouts and mood boards for customized client solutions.
- Conduct client site visits and take accurate site measurements where required.
Quotations & Order Processing
- Prepare accurate quotations based on client specifications and follow up until deal closure.
- Confirm product availability and manage order booking.
- Negotiate effectively with clients to finalize sales.
Invoicing & Delivery
- Process client payments in compliance with company policies.
- Liaise with the front desk and warehouse teams to ensure timely and accurate deliveries.
- Serve as the main point of contact for clients, resolving issues during or after delivery.
Client Relationship Management
- Build and maintain long-term relationships with new and existing clients.
- Provide after-sales support and gather customer feedback on products and services.
- Address and escalate client concerns, ensuring timely resolutions.
- Update client database with accurate and up-to-date information.
Showroom & Policy Support
- Assist Visual Merchandisers in setting up attractive showroom displays.
- Adhere strictly to company sales policies, procedures, and payment terms.
- Share feedback and recommendations with the Branch Manager to improve sales operations.
Requirements
- Minimum of 1–2 years’ experience in furniture retail sales.
- Strong track record in sales, client engagement, and deal closure.
- Excellent interpersonal, communication, and presentation skills.
- Self-motivated, proactive, and entrepreneurial mindset.
- Team player with the ability to collaborate across departments.
- High sense of responsibility, integrity, and business ethics.
- Strong client orientation with a solution-driven approach.
- Ability to engage confidently with high-end clients and customize solutions to their needs.
- Well-versed in CRM practices for maintaining and strengthening client relationships.
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How to Apply
All applications to be made by 12th December 2025
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