Job Description
SalesJobs. Reeds Africa Consult Jobs
Key Responsibilities:
- Conduct daily outbound calls to leads and existing customers to promote products, upsell, and drive conversions.
- Engage with repeat customers to facilitate re-orders and ensure a positive customer experience.
- Follow up on inquiries, leads, to close sales opportunities.
- Maintain and update customer records in the system, including call logs, feedback, and order details.
- Respond to customer questions, complaints, or concerns with professionalism and efficiency.
- Work closely with dispatch teams to ensure accurate order fulfillment and delivery follow-up.
- Prepare basic sales reports and performance updates.
- Assist in identifying trends in customer preferences and market feedback.
Job Requirements
- Diploma or degree in Sales, Marketing, Business, Agribusiness, or a related field.
- 1–2 years of experience in sales, tele sales, or customer service, preferably in FMCG or agribusiness.
- Strong phone communication skills in both English and Kiswahili.
- Proactive, confident, and persuasive with a customer-first attitude.
- Familiarity with sales tracking tools.
- Comfortable working in a fast-paced, target-driven environment.
- Strong organizational skills and attention to detail.
How to Apply
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