Job Description
Sales & Marketing Jobs. Peach Cars Jobs
Specifically, the Sales Associate-Private Seller at Peach can expect to undertake the below-listed tasks and activities:
Build relationships with sellers and establish strong connections through personalized communication and successfully negotiate and close car sales.
- Establish and maintain strong relationships with sellers through personalized communication.
- Act as the primary point of contact, guiding sellers through the selling process.
- Understand the unique needs and preferences of individual sellers while addressing inquiries promptly to ensure a transparent selling experience.
- Manage the sales process from initial contact to closing the sale and ensure a smooth transition for the customer in line with company standard operating processes and policies.
Guide sellers through the selling process and act as their primary point of contact.
- Provide step-by-step guidance tailored to meet the specific needs of sellers
- Address inquiries and offer personalized solutions throughout the selling journey.
Support car sales transactions by assisting sellers in listing their vehicles effectively.
- Assist sellers in effectively listing their vehicles by providing pricing guidance based on current market trends.
- Coordinate negotiations and closings to ensure accurate representation, facilitating successful sales outcomes.
Enhance the seller experience and communication by clearly articulating the selling process.
- Clearly articulate the selling process, including terms and conditions, to ensure sellers fully understand what to expect.
- Educate sellers on platform features and benefits enhancing their overall selling experience.
- Handle seller concerns and disputes promptly and effectively to maintain satisfaction.
Collaborate with internal teams to resolve any technical or operational issues that may affect sellers
- Work collaboratively with internal teams to resolve any technical or operational issues impacting sellers.
- Provide regular reports on key performance indicators related to the vehicle selling process to track success and opportunities for improvement.
Requirements
- Educational Background: A Bachelor’s degree in Business, Marketing, or a related field is preferred;
- Industry Experience: A minimum of 3 years of experience in automotive sales or a related field is preferred. However, a background in retail sales or customer experience can be beneficial for developing pertinent skills.
- Data Management: Proficiency in using CRM systems and other sales tools for tracking customer interactions and managing leads.
- Customer Relationship Management: Skills in building and maintaining strong customer relationships, including handling inquiries and complaints in a busy environment.
- Account Management: Proven experience in Account Management or Customer Success
- Communication Skills: Proficient in both verbal and written communication for effective customer interaction and the ability to present information clearly and persuasively to customers.
How to Apply
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