Sales Account Manager Job Nairobi Safari Club

October 29, 2025 •

Location Nairobi
Posted 4 days ago

Job Description

Role Purpose: Responsible for identifying, securing and growing revenue from corporate clients and business travel partners. This role involves managing a portfolio of key accounts, developing new business pipelines and implementing strategic sales plans to meet and exceed revenue targets at the hotel.

  • Build and maintain strong, long-term relationships with corporate clients, business travel partners, government agencies, NGOs and multinational organizations.
  • Ensure timely contract renewals, negotiations and rate loading with a clear focus on yield management and profitability.
  • Identify and secure new corporate accounts across target industries and sectors.
  • Develop bespoke proposals and presentations tailored to client needs and aligned with the hotel’s service offerings.
  • Develop and execute a strategic sales plan to drive performance across the corporate travel segment.
  • Align sales efforts with seasonal trends, MICE business opportunities and market demand cycles.
  • Drive room nights, F&B and meeting/conference revenue from corporate clientele.
  • Track and analyze market trends, competitor activity and client feedback to inform tactical actions.
  • Prepare and present accurate sales forecasts and marketing insights.
  • Provide weekly and monthly sales activity and performance reports to the Hotel Manager.
  • Represent the Hotel in sales calls, trade events, exhibitions and client entertainment activities.
  • Organize and lead familiarization trips (FAMs) for high-value corporate clients.
  • Maintain accurate and up-to-date client information and activity logs in CRM system.
  • Track contract performance, booking patterns and client feedback for ongoing relationship development.
  • Perform any other duties as assigned by superior to meet overall business objectives.

Skills and Competencies:

  • Self-motivated and result driven.
  • Innovative thinking.
  • Strong interpersonal and communication skills.
  • Ability to work under pressure, manage multiple priorities and adapt to market change.
  • Strong analytical skills and strategic thinking. Strong financial management skills.
  • High attention to detail.
  • Ability to organize and lead complex projects.
  • Able to multi-task and prioritize tasks consistent with business objectives.
  • Negotiation, and presentation skills.
  • Proficiency in CRM tools and sales reporting platforms.
  • Computer literate with knowledge of Word, PowerPoint and Excel.
  • Bachelor’s Degree in Hotel Management, Marketing, Sales, or a related field.
  • Minimum of 3-years of experience as Sales Account Manager in a 4- or 5-star hotel, preferably with an international hotel brand.

Please send a cover letter, CV & supporting documents to hmnssb@swiss-belhotel.com by 15th November 2025.
Kindly note that only shortlisted candidates will be contacted

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