Relationship Manager, Priority (Nakuru Branch) at Standard Chartered Bank Kenya

Job Summary

• As a Standard Chartered Relationship Manager, you’ll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank’s strategic objectives. You’ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

About Wealth and Retail Banking

• We are an international bank serving individuals and businesses in the world’s most dynamic markets and help manage and grow their wealth and expand their businesses at home and overseas through our inter-connected global network.

Key Responsibilities

• Provide outstanding client experiences.
• Organised, follow-up leads, complete and record appointments, close customer requests
• Support our clients to meet their financial needs, as they progress through their career and life-stages.
• Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
• Keep abreast of market trends, new product offerings and the latest campaigns.

Skills and Experience

• Banking knowledge and sales experience.
• Excellent communication, interpersonal and relationship building skills.
• Ability to learn new products and services quickly.
• Knowledge and experience in providing wealth solutions.
• Outstanding relationship management skills for affluent clients.
• Good understanding of wealth products.
• Market awareness and  commercial acumen.
• Thrives in an international environment.
• Maintains a high standard of personal conduct and lives our valued behaviours.