Job Description
Hotel Jobs
Duties and Responsibilities
- Welcome and assist clients, visitors, and guests professionally.
- Answer, screen, and direct phone calls promptly.
- Respond to general inquiries and provide accurate information.
- Maintain a clean, organized, and presentable reception area at all times.
- Handle client registrations and maintain accurate record keeping.
- Receive, sort, and distribute mail and deliveries.
- Assist in scheduling appointments, meetings, and managing office calendars.
- Maintain front office supplies and inventory.
- Prepare simple reports and documentation when required.
- Provide excellent customer service to clients and staff.
- Liaise with internal departments to ensure smooth office operations.
- Address client concerns politely and escalate when necessary.
- Driving tasks may be assigned occasionally.
- Perform any other related duties assigned by management.
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Key Requirement Skills And Qualification
- Previous experience as a Receptionist or in a front-office role
- Proficiency in basic computer applications (MS Word, Excel, email)
- Excellent communication and interpersonal skills
- Strong organization and time-management abilities
- Professional appearance and demeanor
- Ability to multitask and manage a busy front office environment
- Valid driving skills/licence is an added advantage
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HOW TO APPLY
If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
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