Job Description
Banking Jobs, KCB Bank Jobs.
Responsibilities
- To offer customer satisfaction through operational effectiveness, efficiencies, and customer complaints resolution.
- Facilitate adequate branch resourcing.
- Efficient cash management within the branch and productivity of tellers.
- Manage and implement branch Business continuity plans.
- Manage branch risk: RCSA, KCSA & KRI’s are up to date; incidents are mitigated/escalated.
- Enterprise-Wide Risk: Adherence to policies, processes, procedures as per documented operating standards (e.g., SOP’s, KYC/AML) to enhance internal controls in order to reduce frauds and forgeries.
- Ensure effective resolution of Audit issues.
- Motivate, coach, and develop a high performing team.
- Facilitate and coordinate branch asset management.
- Ensure collection of all revenue due to the bank, validation, and submission of reports & returns
- Facilitate and implement new initiatives and projects within the branch.
The Person
For the above position, the successful applicant should have the following: –
- University Degree from a recognized institution
- 3 years’ experience in a Supervisory position in banking operations and cash management.
- Sales or business development experience will be an added advantage.
- Excellent communication and negotiation Skills.
- Strong leadership skills.
- Good interpersonal skills.
- Excellent planning, organizing, problem solving and analytical skills.
- A good understanding of risk, credit policies and procedures.
- Proficiency in MS Office Suite.
How to Apply
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