Posted 4 weeks ago

Pharmaceutical Technologist Jobs

Key Responsibilities:

Dispensing and Patient Care

Accurately dispense prescription medications while adhering to physicians’ prescriptions.
Counsel patients on proper medication usage, potential side effects, and drug interactions.
Ensure patient safety by verifying allergies, dosages, and contraindications.

Customer Experience and Client Retention

Provide outstanding customer service by adhering to company policies and best practices.
Record client inquiries and follow up promptly to ensure resolution and satisfaction.
Maintain and update client records, ensuring seamless continuity of care and personalized service.
Proactively follow up with clients to improve retention and encourage repeat visits.

Inventory Reporting and Coordination

Accurately document products sold and items requiring replenishment.
Coordinate with the procurement officer to ensure timely restocking and availability of essential medications.
Handle requests for special patient orders and prescriptions, ensuring prompt and accurate fulfillment.

Qualifications and Requirements

Diploma or Degree in Pharmaceutical Technology from an accredited institution.
Active registration and licensure with the Kenya Pharmacy & Poisons Board is mandatory.
Minimum of 3 years of professional experience in a healthcare or pharmacy setting.
Strong communication and interpersonal skills for seamless interaction with clients and colleagues.
High attention to detail with a commitment to accuracy in reporting, dispensing, and client records.
Proven ability to deliver exceptional customer experiences and build strong client relationships.
Proficiency in coordinating with procurement teams and meeting organizational KPIs.
Knowledge of pharmaceutical regulations and industry best practices.

How to Apply

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