Job Description
Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring…
Medical Scheduler
Key Responsibilities
- Schedule and coordinate daily caregiver shifts.
- Ensure full coverage for open or last‑minute shifts.
- Maintain consistent communication with caregivers regarding availability.
- Handle a high volume of calls while responding to text messages.
- Take accurate physical and digital notes for each interaction.
- Update and manage schedules using Google Sheets.
- Maintain CRM records and personnel files up to date.
- Support general office duties and uphold BrightStar Care’s values.
Requirements
- Minimum 1 year of experience as a Scheduler (Home Health preferred).
- Strong multitasking and phone‑handling skills.
- Excellent verbal communication and interpersonal skills.
- Advanced English (speaking, reading, writing).
- Proficiency with Google Sheets, CRM systems, and Microsoft Office.
- Ability to work independently and make quick decisions.
- High school diploma or equivalent.
- Experience as a caregiver, CNA, or PCA is a plus.
- Full availability for the scheduled hours (not suitable for students).
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