Posted 3 months ago

IT Jobs

Duties and Responsibilities

Conduct user training sessions for staff and system users across different departments, ensuring effective knowledge transfer and system adoption.
Develop, adapt, and maintain training materials, user manuals, quick reference guides, and e-learning content suited to different user levels.
Evaluate trainees’ understanding through assessments, hands-on exercises, and feedback mechanisms.
Provide targeted post-training support to help users address challenges and build proficiency.
Gather and analyze feedback from training sessions to recommend improvements to the training process and materials.
Collaborate with implementation and support teams to ensure training content accurately reflects system capabilities and updates.
Prepare and submit daily or weekly training progress and performance reports to supervisors.
Maintain a strong understanding of the organization’s systems, software updates, and processes to ensure accurate and relevant training delivery.

Key Requirement Skills And Qualification

Degree in Education, Information Technology, Business Information Systems, Computer Science, or a related field
At least 4 years of experience conducting user training or capacity-building sessions, preferably on software or digital platforms
Demonstrated ability to simplify complex or technical concepts for non-technical audiences
Excellent communication, facilitation, and presentation skills
Strong interpersonal and organizational abilities
Proficiency in creating engaging training materials and using digital learning tools will be an added advantage

HOW TO APPLY

If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.