Job Description
Sales & Marketing Jobs. Fantom Group Jobs
Role Overview
We are a licensed Insurance Agency offering a wide range of insurance covers from multiple underwriters. We are seeking professional and results-driven Insurance Sales Agents to recruit, advise, onboard, and support customers, while contributing to sustainable agency growth.
Key Responsibilities
- Actively market and promote the Company’s insurance products and services to clients.
- Prospect, engage, and onboard customers through both digital and physical channels.
- Advise clients on suitable insurance covers based on their needs and risk profiles.
- Follow up on leads, policy renewals, and premium payments.
- Provide excellent customer service and effective after-sales support.
- Uphold high standards of ethics, professionalism, and regulatory compliance.
- Attend all mandatory Company meetings, including daily, weekly, monthly, and quarterly performance and strategy sessions, and participate in training programs, performance reviews, and engagement initiatives.
- Prepare and submit accurate daily, weekly, and monthly performance reports.
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Key Performance Indicators (KPIs)
- Number of policies sold and premiums generated.
- Customer acquisition and retention rates.
- Renewal conversion rates.
- Compliance with reporting and regulatory requirements.
- Customer satisfaction and service quality.
Qualifications & Experience
- Diploma in Insurance, Marketing, Business, Communications, or a related field.
- Minimum of two (3) years’ experience in sales; prior experience in insurance will be an added advantage.
- Strong interpersonal and communication skills.
- Demonstrated passion for sales and customer engagement.
- High level of integrity, professionalism, and self-discipline.
- Proficiency in Microsoft Office and basic digital tools.
- Excellent verbal and written communication skills.
Compensation
- Commission: Performance-based commission linked to successful conversions, with competitive commissions, rewards, and sales incentives.
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How to Apply
Interested candidates should submit their updated CV and cover letter outlining relevant experience on or before 16th January 2026 to hr@fantomgrp.com
Subject Line: Insurance Sales Agent – Nairobi.
Note: Applications will be reviewed on a rolling basis until the position is filled. Early applications are encouraged.
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