Job Description
IT Jobs, AIC Kijabe Hospital Jobs.
Reporting to: System Administrator
Purpose:
To glorify God by providing excellent, efficient, and compassionate healthcare through support in the ICT department to ensure smooth operations, minimize service gaps, improve efficiency, and ensure timely response to customer requests.
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Job Duties and Responsibilities
- Assist users with hardware and software issues.
- Troubleshoot basic computer, printer, and network issues.
- Support in enforcing security protocols (password policies, MFA setup).
- Help manage user accounts and permissions (Active Directory, email).
- Attend internal training sessions and CMEs.
- Troubleshoot SmartCare, Booking & Taifa Care system issues for end users and any other software used by the hospital.
- Maintain logs of IT support requests and document processes or guides for internal use.
- Assist in inventory management of IT assets (laptops, cables, monitors).
Applicant Qualifications, Experience, Competencies, and Attributes
- Diploma or Degree in Information and Communication Technology.
- Basic knowledge of:
- Windows or Linux Operating Systems
- Networking (LAN/WAN, IP addressing, routers, switches)
- Microsoft Office 365 / Google Workspace
- Hardware troubleshooting and repair
- Understanding of software development and cybersecurity fundamentals is an added advantage.
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How to Apply
If you believe you are the ideal candidate and meet the specified criteria, we encourage you to take the next steps in the application process. Please begin by updating your profile and completing your application on our recruitment portal: https://recruit.kijabehospital.org
Your application should be submitted no later than Monday, December 1, 2025. Keep track of your application’s progress in the portal under Applied Jobs.
We appreciate your interest in joining our team and look forward to reviewing your application.
Please note that due to the high volume of applicants, only shortlisted candidates will be contacted.
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