Job Description
HR Jobs. PACIS Insurance Jobs
JOB PURPOSE
Reporting to the HR & Corporate Services Manager, the role holder will ensure that all human resource needs for the business function(s) are met. The HR Assistant supports the Business in executing a variety of HR functions, including recruitment, onboarding, employee engagement, benefits administration, performance management, and compliance. This role ensures efficient HR operations aligned with company policies and regulatory frameworks.
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PRINCIPAL ACCOUNTABILITIES
Support Execution of the HR Strategy
- Support the HR & Corporate Services Manager in implementing people strategies and plans that attract, develop, and retain top talent.
- Assist in executing HR initiatives that address business needs, employee engagement, and organizational effectiveness.
Recruitment and Onboarding
- Assist in implementing the company’s manpower plan and recruitment strategy.
- Coordinate interview scheduling, candidate communication, and selection documentation, ensuring adherence to recruitment timelines and Service Level Agreements (SLAs).
- Plan and execute a comprehensive onboarding and orientation program to effectively integrate new employees.
Learning and Development
- Coordinate training and development programs aligned with business objectives and employee development needs.
- Identify training needs through performance appraisals and consultation with managers.
- Develop and manage the Annual Training Calendar and track implementation.
- Administer and coordinate the E-learning platform to support employee upskilling and compliance training.
Performance and Talent Management
- Support the implementation of performance management processes, including goal setting, appraisal tracking, and performance reviews.
- Assist managers and staff in preparing and updating performance contracts and development plans.
- Conduct checks to ensure consistency and fairness in performance evaluations.
- Track and maintain performance data and assist in talent development initiatives.
HRMS & Data Management
- Maintain accurate and up-to-date employee information in the Human Resource Management System (HRMS).
- Implement updates and ensure data integrity across HR systems.
- Generate and share monthly HR reports and dashboards for management decision-making.
- Support the digitalization of HR records and process automation initiatives.
Employee Benefits Administration
- Support in administering employee benefits such as pension schemes, group life insurance, medical benefits, and staff welfare programs.
- Assist in payroll administration.
- Liaise with service providers, insurers, and finance to ensure timely processing of benefit claims and renewals.
- Handle employee queries regarding benefits and ensure clear communication of policies.
KNOWLEDGE AND EXPERIENCE (QUALIFICATIONS)
- 2-5 years of experience in HR operations
- Experience in the Insurance Industry is an added advantage
- Member of IHRM
- CHRP or Higher Diploma in HR or equivalent is an added advantage
- Knowledge of Kenya Employment Law & Labour regulations
SKILLS AND COMPETENCIES
Technical Skills:
- Proficiency in MS Office and HRIS systems.
- Data analytics and management.
Competencies:
- Excellent communication and interpersonal skills
- High attention to detail
- Strong organizational and multitasking ability
- Integrity and professionalism
- Empathy and confidentiality
- Teamwork and adaptability in a dynamic, compliance-driven environment
- Understanding of the HR / People impact
- Ability to work under pressure and manage time efficiently
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How to Apply
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