Job Description
HR Jobs.
Key Responsibilities
Talent Acquisition & Onboarding
- Recruit, screen, and onboard sales associates, showroom staff, warehouse, and support teams.
- Collaborate with departmental heads to forecast staffing needs and build a talent pipeline.
- Design and execute onboarding programs that reinforce sales objectives and service excellence.
Performance Management
- Develop and track KPIs for sales and operational teams.
- Coordinate performance reviews and support managers with coaching strategies.
- Implement recognition programs to drive sales productivity and motivation.
Employee Relations & Engagement
- Promote a collaborative and customer-focused workplace culture.
- Manage grievances, disciplinary procedures, and conflict resolution fairly and transparently.
- Organize engagement initiatives, team-building activities, and wellness programs.
Training & Development
- Assess training needs for product knowledge, sales techniques, and customer experience.
- Coordinate internal and external training sessions.
- Monitor training impact on individual and team performance.
Compliance & Administration
- Maintain accurate and up-to-date employee records and contracts.
- Ensure full compliance with Kenyan labor laws and internal policies.
- Oversee payroll inputs, leave management, and benefit administration.
Strategic HR Support
- Partner with leadership to align HR strategies with sales goals and growth plans.
- Provide data-driven insights on workforce planning, turnover, and productivity.
- Support organizational change initiatives and process improvements.
Qualifications & Skills
- Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
- 3 years of HR experience in retail, sales, or FMCG sectors.
- In-depth knowledge of Kenyan labor laws and HR best practices.
- Excellent interpersonal and communication skills.
- Strong background in performance management and incentive systems.
How to Apply
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