Posted 3 months ago

Hotel Jobs.

Duties and Responsibilities

Operations Management

Oversee all aspects of hotel operations including front office, housekeeping, food & beverage, maintenance, and guest services.
Ensure seamless coordination among departments to deliver exceptional guest service and operational efficiency.
Monitor daily performance and make improvements where necessary to meet or exceed hotel standards.

Financial Management

Develop, manage, and monitor budgets and financial plans to ensure profitability.
Implement cost control measures and ensure adherence to financial targets.
Analyze financial reports and provide regular updates to ownership on hotel performance.

Strategic Leadership

Provide hands-on leadership and direction to department heads and staff.
Lead recruitment, training, and development of hotel staff to build a high-performing team.
Set performance objectives, monitor progress, and provide regular feedback and coaching.

Guest Experience

Ensure that guest satisfaction remains a top priority by maintaining high service standards.
Handle guest complaints and feedback professionally, turning negative experiences into positive outcomes.
Implement guest service initiatives and monitor performance through reviews and guest feedback platforms.

Hotel Setup & Projects

Support or lead pre-opening activities, including setup of systems, vendor negotiations, and team onboarding (if applicable).
Assist in the establishment of operational procedures and standard operating protocols.

Compliance & Quality Control

Ensure compliance with health and safety regulations, licensing, labor laws, and hotel brand standards.
Conduct regular audits and inspections to ensure high levels of cleanliness, maintenance, and service delivery.

Key Requirement Skills And Qualification

Degree or Diploma in Hotel Management, Hospitality, Business Administration, or a related field
Minimum of 8 years of experience in the hospitality industry, with at least 3 years in a senior management or leadership role.
Proven experience in starting or assisting with the setup of a new hotel or hospitality project is a strong advantage.
Strong understanding of hotel operations, including front-of-house and back-of-house functions.
Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.
Excellent communication, leadership, organizational, and interpersonal skills.
Financial acumen, including experience in budgeting, forecasting, and cost control.

HOW TO APPLY

If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.