Job Description
HR Jobs, CIC Insurance Jobs.
About the Role
This role is critical in fostering a fair, inclusive, and psychologically safe workplace across the CIC Group. It combines proactive Employee Relations (ER) management with strategic wellness integration to enhance employee experience and shape organizational culture.
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Key Responsibilities
Employee Relations 60%
- Drive execution of a values-driven Employee Relations strategy that fosters trust, accountability, and alignment with organizational culture.”
- Integrate wellness insights into ER frameworks to create a holistic employee experience.
- Drive initiatives that promote fairness, resilience, and engagement in a fast-evolving environment.
- Proactively manage ER issues across the group, including grievances, disciplinary actions, and performance concerns.
- Standardize ER practices across all markets and ensure compliance with governance frameworks.
- Review grievance management frameworks to ensure fair, timely resolution and leverage insights for culture improvement.
- Manage and review anonymous reports with confidentiality and integrity, identifying trends for preventive action.
- Provide clear communication to stakeholders throughout grievance processes, ensuring transparency and trust.
- Implement safe channels for feedback and foster psychological safety.
- Provide ER reporting and insights for continuous improvement.
Wellness Integration (20%)
- Coordinate the deployment of a holistic Wellness Framework.
- Review and manage wellness programs addressing physical, mental, and emotional health.
- Track and report wellness metrics, integrating insights into ER strategies.
- Promote mental health awareness, resilience training, and stress management initiatives.
- Drive communication and engagement for wellness programs through internal channels.
- Review employee engagement feedback and identify key wellness drivers for integration into the people strategy
- Review wellness data to determine trends and use insights to refine the wellness initiatives.
Culture and Employee Experience (20%)
- Actively contribute to the design and deployment of the culture integration (values) programs and employee experience
- Contribute to the design and implementation of culture and employee experience initiatives, including behaviour change strategies, targeted communication campaigns, and storytelling approaches to reinforce desired cultural norms and values
- Embed DEI principles into ER and wellness strategies.
- Partner with the People and Culture leadership to advance inclusive practices and flexible work practices.
Qualifications
- Bachelor’s degree in a business-related field.
- Post-graduate Diploma in Human Resource Management.
- 8+ years in as a HR generalist role with exposure in all aspects of the employee life cycle
- At least 3 years of experience in an Employee Relations role.
- Understanding of employee wellness and its integration into ER management.
- Experience in employee relations management, case management, wellness program design, and ER frameworks.
Key Competencies
- Agile thinker with strong problem-solving skills.
- Excellent stakeholder management and communication.
- Ability to work in a fast-paced, evolving environment.
- Strong analytical and data-driven decision-making capability.
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How to Apply
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