Job Description
Founded in 1992, Majid Al Futtaim is the leading shopping mall, retail and leisure pioneer across the Middle East, Africa and Asia. A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping, entertainment and leisure to ‘create great moments for everyone, every day’. It has since grown into o…
E-commerce Operations Associate
ROLE SUMMARY
The E-Commerce Operations Associate is responsible of supporting with process guidance on the day-to-day execution of company’s E-Commerce Operations, which includes Picking, Marshalling, Dispatching activities. When if needed the role holder can plug in and play and support on operation activates,
ROLE PROFILE
- Support the day-to-day e-commerce fulfilment operations
- Support process defining on picking, dispatch and last mile teams to ensure all activities are performed effectively and seamlessly.
- Support 3P’L delivery service providers.
- Monitor the production KPI’s, picking rate, and work towards continuously improving it.
- Understand, evaluate and problem solve for logistics, operations and other system process hurdles.
- Ensure accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.
- Ensure adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.
- Anticipate the capacity requirements (materials, assets, human) and plan fulfillment activities accordingly.
REQUIREMENTS
- Bachelor’s degree in E- Commerce or Business Administration
- 2 – 5 years of professional work experience working in E-Commerce and Fulfilment operations is a must
- Commercial knowledge is preferred
- Proiciency in Microsoft Excel is a must
- Working knowledge of automated distribution and warehouse systems preferred
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