Job Description
Finance Jobs. Aga Khan Development Network Jobs
KEY RESPONSIBILITIES
- To provide advice and assistance to the debtors’ manager in debt collection, by, mail, telephone or in person.
- Deal with routine correspondence with regard to any collection or recovery issue.
- Prepare refunds and write-offs including journals and credit notes and pass these to the appropriate Senior Officer for authorization
- Liaise with outside Debt Collection Agencies
- Downloading and reconciliation of accounts and sending them to clients
- Identify and notify clients of due accounts by mail, telephone, or personal visits in order to solicit payment
- Identify and monitor overdue accounts (accounts with 90 days and over) giving them priority and more attention,
- Record information about financial status of customers and status of collection efforts and perform various administrative functions for assigned accounts, such as recording address changes and key contact persons
- Review of reconciliations and accounts rejects status
- Department cost consciousness.
- Participate in Department’s Inventory control and Counts exercises
- Actively participate in the hospital’s quality and customer care initiatives as per institutional policy and framework and as may be called upon.
- To ensure delivery of cost-effective services
- To deliver quality services in the operations
- To deliver customer service excellence
The requirements
REQUIREMENTS
- Bachelor of Commerce (Accounting/Finance Option), CPA II or equivalent
- Certificate in Debt/Credit Management an added advantage
- Proficiency in Ms Excel
- High negotiation and debt collection skills
- Good customer service skills
How to Apply
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