Job Description
Customer Service Jobs. LifLif Jobs
Responsibilities
- Support customers via in-app chat, phone, and email.
- Assist with orders, payments, app navigation, and account issues.
- Provide real-time support to service providers
- Monitor live orders, resolve delays, and escalate operational issues.
- Document cases and ensure timely, accurate communication.
- Handle complaints with empathy and follow company policies for refunds/resolutions.
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Requirements
- 1–2 years experience in customer service, call centers, or app-based support.
- Strong communication and problem-solving skills.
- Ability to multitask in a fast-paced environment.
- Familiarity with CRM tools and app operations is a plus.
- Experience in delivery or on-demand service platforms is an advantage.
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How to Apply
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