Job Description
Customer Service Jobs. CarePay Ltd Jobs
The intern will provide efficient and professional service to CarePay customers through prompt, courteous, and accurate responses to inquiries. He / She will help maintain our existing customer base by building customer loyalty through effective problem-solving and customer care, while adhering to all service standards laid down by CarePay.
Key Requirement Skills And Qualification
- Higher Diploma in a related field
- At least 1 year of experience in Operations or Customer Service
- Strong customer relationship experience
- Solid understanding of customer service and operations
- Experience working within a customer relations environment, preferably in a call center (working in healthcare insurance preferred)
- Typing skills (at least 30 words per minute preferred)
- Excellent telephone skills
- Excellent conflict resolution skills
- Technical skills (preferably with telephone and order booking systems)
- Excellent communication skills, both spoken and written
- Excellent negotiation and interpersonal skills
- Mental alertness
- Assertiveness
How to Apply
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