Job Description
Customer Service Jobs. ZenFresh Jobs
Company Description
ZenFresh Company Ltd is a leading Residential, Rental, and Commercial Cleaning Agency based in Kenya, Nairobi . We offer a fresh and innovative approach to cleaning services, catering to various needs and preferences. Our commitment to excellence and customer satisfaction sets us apart in the industry.
Role Description
This is a full-time on-site role for a Customer Delight Officer located in Nairobi. The Customer Delight Officer will manage customer interactions, ensuring satisfaction and a positive experience. Daily tasks include providing customer support, handling inquiries, addressing concerns, and improving overall customer service and experience.
Qualifications
- Strong Interpersonal Skills
- Experience in Customer Satisfaction, Customer Support, and Customer Service
- Expertise in enhancing Customer Experience
- Excellent communication and problem-solving skills
- Ability to work independently and in a team
- Previous experience in the cleaning industry is an advantage
- Bachelor’s degree in a related field is preferred
How to Apply
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