Location Mombasa

Posted 3 months ago

Customer Service Jobs

We are expanding our hospitality team and are looking for skilled and motivated individuals to fill the below position:

Responsibility:

Respond promptly to customer inquiries, requests, and complaints.
Provide accurate information about products, services.
Handle customer concerns and escalate unresolved issues to the supervisor or relevant department.
Follow up with customers to ensure satisfaction and resolution of complaints.
Support marketing or operational activities related to customer engagement.
Manage front desk operations including visitor registration and inquiries

Skills, Knowledge & Expertise

Diploma or Certificate in Customer Service, Business Administration, Public Relations, or related field.
Minimum of 1–3 years of experience in a customer service or front office role.
Proficiency in MS Office applications and customer service software (CRM systems).

How to apply:

If you meet the above requirement, please send your CV to:restaurant3jobs@gmail.com