Job Description
Hotel Jobs. Adventure Horizons Jobs
Company Description
Adventure Horizons Africa specializes in curating extraordinary travel experiences in Africa. Whether you’re seeking a thrilling safari, a guided trek through lush jungles, or a deep dive into Africa’s rich history and diverse cultures, Adventure Horizons Africa is your trusted partner. We pride ourselves on offering tailored experiences that connect you with the soul of the continent while ensuring sustainability and responsible travel practices. Our team of expert guides and local partners is dedicated to delivering unforgettable experiences that resonate with your unique interests, making every trip an adventure waiting to be explored.
Overview:
The Cultural Concierge serves as a personal ambassador for guests seeking authentic local experiences. This role bridges cultures by curating personalized itineraries, facilitating meaningful connections with local communities, and ensuring visitors enjoy a rich and memorable immersion in the destination’s traditions, history, and lifestyle.
Key Responsibilities:
- Guest Engagement: Welcome guests warmly upon arrival, introduce them to the local culture, and assist with orientation to the destination.
- Experience Curation: Design customized cultural experiences, tours, and activities based on guests’ interests (e.g., art, cuisine, heritage, festivals, and nature).
- Local Partnerships: Collaborate with local artisans, guides, restaurants, and cultural institutions to deliver authentic and sustainable experiences.
- Cultural Interpretation: Provide context and insight into local customs, etiquette, and history, helping guests connect respectfully with the community.
- Logistics Coordination: Arrange reservations, transportation, and event access for planned experiences.
- Guest Support: Offer on-call assistance and recommendations throughout the stay, ensuring comfort, safety, and satisfaction.
- Feedback & Improvement: Gather guest feedback and use insights to enhance future experiences.
Qualifications:
- Bachelor’s degree in Hospitality Management, Tourism, Cultural Studies, or a related field (or equivalent experience).
- Minimum 2–3 years’ experience in hospitality, tourism, or event coordination.
- Deep knowledge of local culture, history, and current events.
- Excellent communication and storytelling skills in English (additional languages preferred).
- Strong organizational and interpersonal abilities with a customer-service mindset.
- Ability to work flexible hours, including weekends or evenings, as needed.
How to Apply
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