Job Description
Missions of Hope International (MOHI) is a Christ-centered, non-governmental organization that serves orphaned and vulnerable children, their families and others in the Mathare Valley slums of Nairobi and other disadvantaged communities throughout Kenya.
Credit Officer
OVERALL JOB PURPOSE
- The position will work very closely with the involved communities in establishing viable groups for effective delivery of credit.
- The individual will sell MOHI’s products to its target group and manage a portfolio that meets organization’s standard for healthy portfolio management.
- A Credit Officer will serve as a local business management and finance advisor.
DUTIES AND RESPONSIBILITIES.
Sales and Marketing
- Solicits new loan accounts in accordance with specific periodic performance targets prescribed in the branch business plan;
- Conducts active marketing campaign to attract new clients;
- Orients prospective clients about MoHI’s individual loan;
- Assist in conducting market research and survey activities
- Assess market needs for product development and make recommendation to the supervisor accordingly.
- Assist in the improvement of the credit delivery strategies.
- Prepare and submit daily, weekly, monthly/quarterly reports and projections as per the set timely and periodic demands.
Management of Clients
- Implement credit policies and procedures to clients
- Facilitate formation and recruitment of solidarity groups.
- Ensure all clients contribute to the weekly and monthly loan guarantee fund (LGF) as per the provided schedule.
- Attend and add value to group meetings on weekly/monthly basis and provide regular guidance to clients.
- Give counsel and advise clients on economic and social issues and help in fostering business ethics.
Loan Portfolio Management
- Carry out thorough appraisal of all loan applications and ensure timely disbursement and recovery of loans within the set benchmarks.
- Receives loan applications and perform credit investigation on loan applicants and his/her surety/ guarantor, if any
- Conducts inspection and/or appraisal of any property being offered as collateral;
- Prepares and presents credit applications to the credit committee for approval;
- Handle outstanding loan portfolio and savings portfolio according to set benchmark standards from time to time.
Trainings and Capacity Building
- Facilitate group training to ensure understanding and adherence to MoHI’s lending policies and procedures.
- Carry out orientation and induction of new staff
Other General Responsibilities
- Ensure accurate and up-to-date data for all existing/exiting clients and all businesses.
- Establish cordial working relations with other stakeholders’ i.e. Chiefs, CDAs, NGOs and other development partners.
- Member of loan committee and is responsible for ensuring the loans approval and disbursement process is done as per policies and procedures.
- Ensure that all equipment/assets and tools assigned to him/her are properly utilized and maintained.
- Carry out any other duties that may be assigned to you from time to time by the supervisor.
Academic and Professional Qualifications & Experience
- A degree in business related field.
- Diploma in micro-finance management, cooperative management or marketing is an added advantage
- At least 2 years relevant work experience with client mobilization skills and micro-finance exposure.
Competencies/Abilities/Skills Required
- Must be a committed Christian, able to stand above denominational diversities.
- Good analytical and problem solving skills
- Demonstrates high regards for accuracy and reliability
- Good communication skills
- Group mobilization skills
- Good analytical skills
- Good spoken and written English and Kiswahili.
- Willingness and ability to work in a team environment;
- Superior knowledge in the use of PCs and in Microsoft Office applications
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