Country Manager – Energy Business at Flexi-Personnel

KEY ROLES & RESPONSIBILITIES:

Infrastructure Operations & Maintenance

• Oversee the day-to-day functioning of EV charging and swapping stations, ensuring maximum uptime, safety, and efficiency.
• Implement and monitor preventive and corrective maintenance programs for electrical and mechanical components.
• Coordinate with maintenance teams and third-party vendors for repairs, upgrades, and emergency response.
• Ensure compliance with local regulations, safety standards, and environmental requirements.
• Monitor IoT-based station performance dashboards and troubleshoot issues remotely and on-ground.

Project Management & Expansion

• Lead the planning, installation, and commissioning of new charging and swapping stations across target geographies.
• Manage project budgets, timelines, procurement, and vendor contracts.
• Oversee infrastructure expansion projects, including upgrades to accommodate new EV models, charging standards, and capacity growth.
• Collaborate with civil and electrical contractors to ensure quality construction and adherence to technical specifications.
• Prepare and present project progress reports to leadership and stakeholders.

Business Development & Partnerships

• Identify and evaluate new site opportunities for charging and swapping stations in line with business strategy.
• Build partnerships with fleet operators, real estate developers, utility providers, and government agencies.
• Develop strategies to increase infrastructure utilisation, customer adoption, and station profitability.
• Negotiate agreements for site acquisition, revenue-sharing, and operational partnerships.

Technical Leadership

• Provide technical expertise in EV charging technologies, batteries, AC/DC systems, and grid integration.
• Liaise with power distribution companies (Discoms) for load approvals, connections, and energy efficiency initiatives.
• Ensure seamless integration of hardware and software platforms for automated charging and swapping solutions.
• Lead infrastructure R&D initiatives, staying ahead of evolving industry standards.
• Evaluate and implement renewable energy and energy storage solutions for sustainable operations.

Team Leadership & Cross-functional Coordination

• Lead and support a cross-functional team including engineers, technicians, project managers, and customer service staff.
• Define and enforce processes for commissioning, decommissioning, and safety protocols across infrastructure.
• Provide coaching, training, and performance management for team members.
• Foster collaboration with product, engineering, operations, and finance teams to align infrastructure plans with company goals.

Analytics & Reporting

• Track and analyse utilisation trends, station performance, downtime, and maintenance costs.
• Generate detailed infrastructure health reports and dashboards for management decision-making.
• Provide data-driven insights on demand forecasting, capacity planning, and expansion strategy.
• Lead root-cause analysis for recurring issues and implement long-term corrective measures.

Customer Service & Experience

• Ensure stations deliver a seamless, reliable experience to end users.
• Develop customer service protocols for quick resolution of complaints and service disruptions.
• Partner with customer support teams to improve satisfaction and build trust in the charging/swapping network.

Innovation & Adaptability

• Stay updated on global trends in EV infrastructure, smart charging, and battery swapping.
• Adapt strategies and operations to adopt new technologies.
• Propose innovative business models and service enhancements to remain competitive in the market.

EDUCATION QUALIFICATIONS, EXPERIENCE & SKILLS:

• Bachelor’s degree in electrical engineering, Energy Management, or a related technical field. A master’s degree in a relevant field is an added advantage.
• 10+ years of project management and operations experience in EV charging/swapping infrastructure, telecom active/passive infra, or battery systems.
• Proven expertise in electricity systems, renewable energy integration, and EV technologies.
• Strong knowledge of civil and electrical construction practices for infrastructure projects.
• Hands-on experience with IoT systems, power distribution, and AC/DC electrical components.
• Familiarity with regulatory frameworks, safety standards, and grid interconnection requirements.
• Excellent project management skills (PMP certification is a plus).
• Strong business acumen with experience in site acquisition, vendor management, and stakeholder engagement.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Excellent communication, leadership, and interpersonal skills.
• Deep understanding of EV charging/swapping technologies and grid systems.
• Ability to lead cross-functional and technical teams across multiple locations.
• Skilled in managing complex infrastructure rollouts on time and within budget.
• Commitment to delivering reliable, safe, and user-friendly charging solutions.
• Flexible mindset to adapt to evolving EV technologies and business models.
• Good in ensuring precision in operations, safety, and compliance.