Job Description
IT Jobs. Avenue Healthcare Jobs
Job Objective/Purpose
The Business Process & Cyber Security Officer plays a crucial role in driving the effective adoption and optimization of technological business applications and processes, under the strategic guidance of the IT Manager. This position blends process improvement with a focus on ensuring secure and efficient digital operations. Responsibilities include analyzing workflows, designing enhanced processes, conducting user training, and implementing cybersecurity best practices to safeguard organizational data and systems.
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Key Responsibilities
Business Process Analysis and Optimization:
- Conduct thorough analysis of existing business processes and workflows to identify inefficiencies, bottlenecks, and opportunities for automation and improvement.
- Utilize process mapping, data analysis, and other relevant methodologies to assess current state and propose future state process designs.
- Assist in the design and implementation of user-centric process improvements, focusing on enhanced User Experience (UX).
- Cyber Security Integration and Compliance:
- Integrate cybersecurity considerations into business process design and implementation, ensuring data integrity and confidentiality.
- Assist in implementing and monitoring security controls for business applications and processes.
- Support the department in ensuring compliance with relevant data protection regulations and cybersecurity frameworks.
- Conduct security risk assessments related to new and existing business applications and processes.
- Data Analysis and Performance Measurement:
- Collect, analyze, and interpret data to measure process performance and identify trends related to new business applications and processes.
- Develop and track Key Performance Indicators (KPIs) to evaluate the effectiveness of process improvements and cybersecurity measures.
- Generate reports and dashboards to visualize process performance and security metrics.
Change Management, User Training, and Support:
- Develop and execute change management plans to facilitate the smooth adoption of new applications and optimized workflows, with a focus on security awareness.
- Provide comprehensive training and ongoing support to employees, ensuring they understand and effectively utilize new systems and processes, including security best practices.
- Create user documentation and training materials, incorporating security guidelines.
- Provide hand-holding support to users during and after application deployment.
Collaboration and Project Support:
- Collaborate with cross-functional teams, including IT, operations, and compliance, to implement process improvements and security initiatives.
- Assist in the IT department, ensuring alignment with organizational goals and security standards.
- Provide support to the IT Manager on assigned tasks and projects.
- Continuous Improvement and Emerging Trends:
- Stay abreast of emerging trends in business process optimization, cybersecurity, and digital transformation.
- Recommend and implement best practices to enhance efficiency, security, and user experience.
- Participate in professional development activities to maintain and enhance technical and analytical skills.
Ad-Hoc Responsibilities:
- Perform any other duties assigned by the IT Manager, aligning with the job description and organizational needs.
Person Specification
- Bachelor’s degree in business information technology, or related field.
- At least 1-2 years with experience in end point management.
- Proficiency in User Experience Design is advantageous.
- Proficiency in Data analytics and Business Intelligence tools (Power BI) is advantageous.
- Proficiency in process mapping and modelling techniques, familiarity with BPMN (Business Process Model and Notation) is advantageous.
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How to Apply
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