Business Analyst Job Sportserve

November 18, 2025 •

Posted 2 months ago

Job Description

Finance Jobs. Sportserve Jobs

We are seeking a motivated Business Analyst to join our Payments team and support the implementation and optimization of our new brand payment processing system. The ideal candidate will have hands-on experience in payments, transaction flows, and data analysis, with the ability to bridge business requirements and technical execution

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  • Gather, analyze, and document business requirements for the new payment processing system.
  • Map current vs. target payment flows, ensuring alignment with compliance, finance, and operational needs.
  • Collaborate with Product Managers, Developers, QA, and Operations to define clear user stories and acceptance criteria.
  • Monitor transaction data, identify patterns or issues, and propose solutions to optimize processing efficiency.
  • Support UAT (User Acceptance Testing) by preparing test cases, validating outcomes, and documenting results.
  • Work closely with internal stakeholders to ensure smooth integrations and system reliability.
  • Contribute to building dashboards and reporting frameworks to track KPIs such as acceptance rates, processing times, and error rates.

Requirements:

  • Proficiency in English (mandatory).
  • Minimum of 2 years’ experience as a Business Analyst, preferably in payments, fintech, or financial services.
  • Strong understanding of transaction lifecycles (deposits, withdrawals, chargebacks, reconciliations).
  • SQL knowledge, with the ability to query and analyze payment data (optional)
  • Familiarity with BI/reporting tools (BigQuery, Looker, PowerBI, or similar) is an advantage.
  • Excellent analytical and problem-solving skills with strong attention to detail. – Ability to communicate effectively with both technical and non-technical stakeholders.

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