Branch Operations Manager at Human Capital Outsourcing Limited

March 2, 2026 •

Posted 5 hours ago

Job Description

At Human Capital Outsourcing Limited, our journey began in 2017. We’re not just an HR consultancy firm; we’re your trusted strategic partners in realizing your vision. Over the years, our commitment to excellence has guided us through a path of continuous growth and learning.

Branch Operations Manager

Responsibilities:

  • Carrying out opening duties by, heading team briefs and assigning employee their tasks for the day
  • Supervising and manage staff at the branch level and ensure their performance targets are met
  • Managing office operations such as rent payments, permits, petty cash and any other payment.
  • Training and coach new staff so that they understand company products and services
  • Overseeing and monitor the performance of staff portfolios
  • Analyzing the market and advise on risks and how to mitigate them
  • Assessing local market conditions and identify current and prospective opportunities
  • Ensuring branch goals and targets are met
  • Market the branch within the community to attract business
  • Carry out closing duties by reconciling daily collections, disbursements and ensuring they are captured correctly on the system
  • Travel across the area for business development.

Requirements:

  • Bachelor’s degree in business administration or any other business- related course
  • Minimum of 3 years of experience in leadership specifically from a microfinance/ microcredit Industry
  • Ability to manage multiple sales team and deliver results.
  • Ability to work under pressure
  • Strong leadership skills
  • Proactive and good listener
  • Good performance management skills
  • Superior organizational and time management skills
  • High Computer skills

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