Job Description
Administration Jobs. Nawiri Sacco Jobs
REFERENCE NO. NSSL/BM/2025 (4 posts)
Functional Purpose
To implement Nawiri’s strategic objectives, values and aspirations in the Branch.
Branch Objectives
- Deliver business targets measured by growth, member engagement and experience, operational effectiveness, risk management parameters, Human and Cultural Values parameters.
- Deepen Nawiri SACCO’s presence in the marketplace.
Key Job Skills
- Integrity and Honesty
- Entrepreneurial mindset
- Excellent persuasion, and networking skill
- High Performance and delivery of targeted goals
- Decisiveness and quick judgment skill
- Excellence business writing skill
- Market knowledge and Research
- Analytical and critical thinking skills
- Excellent communication and interpersonal skills
- Internal motivation, positivity, proactivity and taking initiative
- Training, mentor and coaching skills
- Capability to work in a team
Duties of a Branch Manager
Business Development
- Lead the branch team in delivering branch business growth targets as negotiated with regards to branch balance sheet and profit and loss accounts.
- Assess market conditions and identify current and prospective branch opportunities.
- Identify potential new business locations with capacity to sustain a branch.
- Maintain and follow through a robust pipeline of branch opportunities.
- Be proactive and build relationships with key persons of influence persons, institutions in the marketplace.
- Use a variety of styles to persuade or negotiate appropriately.
- Present Nawiri SACCO’s image and live the prescribed values.
Branch Management
- Direct all operational aspects including service delivery, channel operations, cash operations, human resources, administration, marketing and member engagement and branch security.
- Develop branch business plans and other plans that may be required by head office.
- Lead in delivery of branch growth and operating plans with set annual targets.
- Oversight branch funds appropriately.
- Lead branch staff and support their performance through varied strategies including training, mentoring and coaching, personal development and motivation.
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
- Address customer and employee satisfaction issues promptly.
- Adhere to high ethical standards, and comply with all regulations/applicable laws.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
Human and Culture of Performance
- You are in charge of identifying, growing and managing human capital capable to deliver breakthrough results at the branch.
- You will train, mentor and coach branch staff to ensure they acquire sufficient capacity to execute branch growth and operating plans.
- Together with the Human Resources Officer at HQ, you will endeavor to build and evolve a culture of integrity and performance at the branch, promoting and living the prescribed corporate values.
Management and Reporting
- Manage all branch human, cultural, business and operating affairs.
- Branch Manager Position is a multi-reporting position. You will report different aspects of branch to the respective functional heads. Kindly familiarize yourself with the organizational structure.
- Lead and deliver annual branch targeted growth and revenue.
- Submit accurate daily and weekly performance reports as may be required and negotiated with functional heads.
- Deploy varied strategies to support and work with Branch teams to meet their targets.
Skills and Experience
- More than 5 years’ experience in a branch management role.
- Experience of working in financial services and investment sector.
- Strong customer relationship management skills.
- Collegiate working style with strong management capability.
- Ability to drive fundraising, investment decisions and organizational results.
- Professional and Academic Qualifications
- Must be a holder of business-related degree from a recognized university.
- KCSE minimum Grade of C+ and above.
- Acceptable level of general management, financial or entrepreneurial acumen.
- A Diploma in Banking or Co-operative Management will be an added advantage.
- Must be proficient in digital working tools.
How to Apply
Interested candidates should send their applications accompanied by a detailed CV and copies of relevant certificates, testimonials, National ID card and valid Certificate of Good Conduct to: recruit@nawiri.co.ke quoting the Job Reference Number to reach by 5 P.M. on Wednesday 19th November 2025 or they can address as below quoting the Job Reference Number on the sealed envelope.
THE CHIEF EXECUTIVE OFFICER
NAWIRI SACCO SOCIETY LTD
P.O. BOX 400-60100
EMBU
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