Posted 6 months ago

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Responsibilities for Internal Candidates

Applications Maintenance: Close monitoring and regular maintenance of all key DPO Pay applications with the aim of meeting the expected service quality metrics.
Client Support: Provide technical support to clients (internal and external), addressing inquiries, issues, and requests related to DPO Pay applications. Participate in on-call rotations to address critical production issues outside of regular business hours.
Troubleshooting: Diagnose and resolve technical issues related to DPO Pay applications, ensuring minimal downtime and disruption for clients. Establishing the root causes of application errors and track their resolution to completion.
Performance Optimization: Identify areas for performance improvement and implement solutions to enhance the efficiency of DPO Pay applications.
Collaboration: Collaborate with cross-functional teams to implement best practices and optimize DPO Pay applications.
Documentation: Create and maintain detailed documentation of configurations, procedures, and troubleshooting steps.
Security: Implement and maintain security best practices, including monitoring and mitigating security threats.
Training and Knowledge Transfer: Stay current with latest technologies and provide training and knowledge transfer to other team members.

Qualifications for Internal Candidates

Technical Skills:

Bachelor’s degree in computer science, engineering, or a related field.
Proficiency in programming languages such as PhP, Golang, ASP.net, Microsoft SQL and MySQL.
Hands-on experience with MySQL, AWS (Lambdas/EC2/S3), API development, NGINX, RabbitMQ, Redis, and Sumologic (or other monitoring tools).
ITIL knowledge and experience.
Automation skills using any automation tools/scripts.

Strong Problem-Solving and Analytical Skills:

Ability to analyze technical problems and propose effective solutions.
Strong debugging and troubleshooting skills.
Excellent attention to detail and commitment to delivering high-quality software solutions.

Communication:

Strong verbal and written communication skills.
Ability to effectively collaborate with cross-functional teams and stakeholders.

Continuous Learning:

A passion for staying up to date with the latest trends and advancements in software development.
Willingness to learn new technologies and frameworks as needed.

Monitoring and Alerting:

Monitor system health and performance using appropriate tools.
Configure and maintain alerting systems to proactively identify and address potential issues.

Bugs Reporting and Resolution:

Monitor system health and performance using appropriate tools.
Configure and maintain alerting systems to proactively identify and address potential issues.

Working Experience:

Minimum of 3 years of experience in Applications Support. Experience in software development would be an advantage.
Experience working in the payments industry is desired.

How to Apply

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