Job Description
Admin Jobs, Metrics Management Jobs
Our client is a fast-growing Internet Service Provider (ISP) based in Kiambu County. With a dedicated technical team and an expanding customer base, they are committed to delivering reliable internet solutions, maintaining operational efficiency, and providing exceptional customer service.
We are looking for a proactive and detail-oriented Assistant Admin to join their team. The ideal candidate will support daily operations, manage documentation, coordinate internal communications and assist with logistics and customer interactions to ensure smooth and efficient business operations.
Key Responsibilities
- Manage and update internal documents including client records and service request logs.
- Schedule meetings, appointments, and maintain team calendars.
- Handle incoming communication—calls, emails, and correspondence.
- Maintain organized filing systems (digital and physical).
- Support data entry and generate reports using Microsoft Excel.
- Assist with CRM updates and cross-team coordination.
- Track technician schedules and provide administrative support to the technical team.
- Coordinate follow-ups on service tickets and support customer communication.
Qualifications & Requirements
- Diploma in Business Administration, Office Management, IT, or a related field.
- Minimum 1 year of administrative or office support experience.
- Proficiency in Microsoft Excel—including data entry, formulas, and formatting.
- Experience with CRM systems (e.g., Zoho, HubSpot, Salesforce) is essential.
- Excellent organization and time management skills.
- Strong communication skills—written and verbal.
- High level of accuracy and attention to detail.
- Ability to multitask and work with minimal supervision.
- Residing in or near Kabete, Kiambu County (or willing to relocate).
How to Apply
If you meet the above qualifications and are ready to join a fast-growing ISP, send your CV and a brief cover letter to hr@metricsmanagement.co.ke with the subject line:
“Application –Assistant Admin”
Deadline: 5th November, 2025
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