Job Description
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Job Description
We are currently seeking a Spa Receptionist for one of our clients in the service industry. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience.
Key Responsibilities:
- Welcome and check in spa guests warmly and professionally.
- Manage appointment scheduling and coordinate with spa therapists.
- Handle phone, email, and in-person inquiries regarding services, pricing, and availability.
- Maintain accurate records of bookings, payments, and client information.
- Ensure the front desk area and reception lounge remain tidy and inviting.
- Coordinate with other departments (housekeeping, maintenance) to support smooth spa operations.
- Any other tasks assigned by supervisor / manager.
Requirements
- Diploma in Front Office Operations, or a related field.
- Prior experience in a front desk or customer service role is required.
- Experience in service or spa environment is a strong advantage.
- Proficient in English language (verbal & written).
- Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.
- Must be flexible in terms of working hours.
How to Apply
Interested and qualified candidates should forward their CV to: jobs@summithrmc.com using the position as subject of email.
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