Job Description
Admin Jobs
- Location: 100% On-Site – Westlands, Nairobi, Kenya Schedule:
- Training: Monday to Friday, 4:00 PM – 12:00 AM (Kenya Time)
- Operations: Monday to Sunday, availability required between 4:00 PM – 4:00 AM
- Days Off: Sunday + 1 weekday of your choice
- Salary: 40,000 KES (Gross Pay) + 10,500 KES Transport Allowance
Job Description
As a Support Specialist, you will handle incoming calls from consumers, tire installers, and wholesale distributors. Your role involves assisting with inquiries related to specific tires or existing orders. This is a full-time position requiring proactive and professional communication across multiple channels—phone, chat, and email. You’ll be expected to switch between channels as needed to ensure seamless support.
What We’re Looking For
- 6–12 months of customer service experience
- English proficiency: B2+ to C1 level
- Enthusiastic about solving complex issues
- Versatile and adaptable to daily operational needs
- Experience in retention or sales is a plus
- Stable and consistent employment history
- Technically savvy is a MUST – confident using modern tools and platforms
How to Apply
Ready to join a fast-paced, customer-focused team in Nairobi? Apply now and be part of a growing support operation!
elevateyourlinkedinwithgiks@gmail.com
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