Job Description
We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car’s value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.
- high level reporting for Head of Device Financing and other high level stakeholders.
- Manage offering to dealers and other relevant stakeholders in close collaboration with other stakeholders.
What you will need:
- Should have 3+ years of operational experience, ideally in fintech, telecom, handset distribution, or retail finance.
- Hands-on experience managing logistics, customer service, or credit operations.
- Familiarity with the mobile phone supply chain is a strong plus.
- Proven ability to manage and motivate cross-functional teams.
- Highly organized with excellent problem-solving and execution skills.
- Strong analytical skills and comfort working with dashboards and KPIs.
- Comfortable in a fast-paced, high-growth environment.
Product Trainer – Device Financing – Western
What you will do:
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
What you will need:
Qualifications:
- Proven experience as a trainer or in a teaching role, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
Product Trainer – Device Financing – Nyanza
What you will do:
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
What you will need:
Qualifications:
- Proven experience as a trainer or in a teaching role, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
Product Trainer – Device Financing – Eastern
What you will do:
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
What you will need:
Qualifications:
- Proven experience as a trainer or in a teaching role, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
Product Trainer – Device Financing – Central
What you will do:
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
What you will need:
Qualifications:
- Proven experience as a trainer or in a teaching role, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
Product Trainer – Device Financing – Rift Valley
What you will do:
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
What you will need:
Qualifications:
- Proven experience as a trainer or in a teaching role, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
Product Trainer – Device Financing – Coast
What you will do:
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
What you will need:
Qualifications:
- Proven experience as a trainer or in a teaching role, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
Product Trainer – Device Financing – Nairobi
What you will do:
Key Responsibilities:
- Develop and deliver comprehensive training programs for new employees, focusing on Mogo’s products, loan processes, and CRM systems.
- Train agents and dealers on using Mogo’s mobile app and other relevant software, ensuring they can effectively engage with customers and manage loan applications.
- Create training materials, including presentations, manuals, and documentation.
- Evaluate the effectiveness of training programs and continuously improve based on feedback.
- Work closely with the Area Sales Manager and other leaders to identify training needs and adjust programs accordingly.
- Monitor employee performance and provide coaching to ensure proficiency in using Mogo’s systems and processes.
- Assist in the development of onboarding processes for agents, dealers, and other team members.
What you will need:
Qualifications:
- Proven experience as a trainer or in a teaching role, preferably in sales or finance.
- Experience in training people on using apps or software is a must.
- Strong communication, presentation, and organizational skills.
- Ability to create effective training materials and courses.
- Familiarity with mobile apps and CRM systems used in device financing.
- Fluency in English and Swahili.
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