Job Description
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.
Product Manager, Program Data Systems
Major Responsibilities:
Product Ownership and Delivery
- Serve as product owner for METAL’s Program Data Systems, defining vision, strategy, and measurable success criteria.
- Manage the end-to-end product lifecycle—from requirements gathering and design through development, rollout, and scale.
- Develop and maintain product roadmaps, backlogs, and release plans aligned with CRRD data and MEAL priorities.
- Lead agile ceremonies and coordinate with Project Manager, Developers, and QA Analyst to ensure quality, timely product releases.
- Ensure that data system integrations (e.g., with program delivery tools or enterprise platforms) are robust, secure, and optimized for use.
Stakeholder Engagement and Collaboration
- Engage a broad range of stakeholders, including MEAL, IT, and program delivery teams, to define requirements and validate solutions.
- Collaborate with the MEAL Global Practice Lead to ensure products adhere to technical data standards and support CRRD’s indicator frameworks.
- Coordinate product roll-outs with MEAL Technical and Country Program facing support teams, ensuring smooth adoption and effective user onboarding.
- Communicate product performance, risks, and progress clearly and regularly to leadership and stakeholders.
Data Governance and Quality
- Partner with MEAL and data governance colleagues to ensure data accuracy, consistency, and compliance with internal standards and donor requirements.
- Define and monitor product-level data quality and system performance indicators.
- Support the design and implementation of data pipelines, dashboards, and visualization tools that improve access to and use of program data.
- Promote user feedback and continuous improvement of data systems based on real-world performance and evolving business needs.
Leadership and Team Support
- Contribute to the strategic direction of the Program Data Systems portfolio within METAL’s broader product ecosystem.
- Provide technical and product management guidance to colleagues and partners on best practices in data system design and management.
- Foster a culture of collaboration, innovation, and accountability across global and country teams.
Key Working Relationships
- Position Reports to: Program Technology at Scale Lead
- Direct Reports: None
- Management in Partnership: None
Key Internal Relationships:
- MEAL Global Practice Lead
- METAL Project Manager
- METAL Technology Development Lead
- METAL Developers
- METAL QA Analyst
Education and Professional Background:
- Bachelor’s degree in Information Systems, Data Science, Computer Science, International Development, or a related field (Master’s preferred).
- Minimum 5 years of professional experience managing data systems or digital product portfolios, ideally in humanitarian, development, or social impact organizations.
- Proven experience leading end-to-end product delivery—defining vision, managing roadmaps, and ensuring successful implementation.
- Demonstrated understanding of MEAL processes, program indicators, and data management practices in international contexts desired
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