Job Description
NGO Jobs. International Rescue Committee Jobs
Job Overview:
The Product Manager, Program Data Systems will be part of the METAL team which is responsible for delivering products that support day-to-day implementation of CRRD Programs as well as the collection, management, visualization of KPIs relevant to higher-level decision-making. They will be responsible for managing METAL’s small portfolio Program Data Systems related to collecting, managing, visualizing Program/MEAL indicator data and integrating with data from other sources.
The Product Manager, Program Data Systems role calls for someone who can lead all aspects of the products in their portfolio. They will act as product owner of these systems and consult a diverse range of stakeholders to establish a clear vision for their products, develop roadmaps and maintain backlogs. The Product Manager will coordinate product roll-out with MEAL Technical and Country Program facing support teams and report regularly on uptake of the products.
This person must be highly proficient at operating and driving execution in product development. They are data driven, excels at problem solving and analytical thinking. They will need to communicate effectively with stakeholders at every level of the organization, across all geographies to understand their needs.
This role reports to the Program Technology at Scale Lead. The Product Manager will work closely with Project Manager, Developers and QA Analyst on delivery. They will coordinate with the MEAL Global Practice Lead, who will be responsible for setting technical standards for the Program/MEAL data managed in these products.
Major Responsibilities:
Product Ownership and Delivery
- Serve as product owner for METAL’s Program Data Systems, defining vision, strategy, and measurable success criteria.
- Manage the end-to-end product lifecycle—from requirements gathering and design through development, rollout, and scale.
- Develop and maintain product roadmaps, backlogs, and release plans aligned with CRRD data and MEAL priorities.
- Lead agile ceremonies and coordinate with Project Manager, Developers, and QA Analyst to ensure quality, timely product releases.
- Ensure that data system integrations (e.g., with program delivery tools or enterprise platforms) are robust, secure, and optimized for use.
Stakeholder Engagement and Collaboration
- Engage a broad range of stakeholders, including MEAL, IT, and program delivery teams, to define requirements and validate solutions.
- Collaborate with the MEAL Global Practice Lead to ensure products adhere to technical data standards and support CRRD’s indicator frameworks.
- Coordinate product roll-outs with MEAL Technical and Country Program facing support teams, ensuring smooth adoption and effective user onboarding.
- Communicate product performance, risks, and progress clearly and regularly to leadership and stakeholders.
Data Governance and Quality
- Partner with MEAL and data governance colleagues to ensure data accuracy, consistency, and compliance with internal standards and donor requirements.
- Define and monitor product-level data quality and system performance indicators.
- Support the design and implementation of data pipelines, dashboards, and visualization tools that improve access to and use of program data.
- Promote user feedback and continuous improvement of data systems based on real-world performance and evolving business needs.
Leadership and Team Support
- Contribute to the strategic direction of the Program Data Systems portfolio within METAL’s broader product ecosystem.
- Provide technical and product management guidance to colleagues and partners on best practices in data system design and management.
- Foster a culture of collaboration, innovation, and accountability across global and country teams.
Key Working Relationships
- Position Reports to: Program Technology at Scale Lead
- Direct Reports: None
- Management in Partnership: None
Key Internal Relationships:
- MEAL Global Practice Lead
- METAL Project Manager
- METAL Technology Development Lead
- METAL Developers
- METAL QA Analyst
Education and Professional Background:
- Bachelor’s degree in Information Systems, Data Science, Computer Science, International Development, or a related field (Master’s preferred).
- Minimum 5 years of professional experience managing data systems or digital product portfolios, ideally in humanitarian, development, or social impact organizations.
- Proven experience leading end-to-end product delivery—defining vision, managing roadmaps, and ensuring successful implementation.
- Demonstrated understanding of MEAL processes, program indicators, and data management practices in international contexts desired
Technical and Professional Skills:
- Strong grasp of data architecture, systems integration, and interoperability standards.
- Experience with technologies used in program data management and visualization (e.g., DHIS2, Power BI, CommCare, Kobo, or custom-built data platforms).
- Familiarity with data pipelines, APIs, and reporting frameworks.
- Proficiency in agile delivery methodologies and tools (e.g., Jira, Azure DevOps, Trello).
- Strong analytical and problem-solving skills; ability to interpret data and drive evidence-based decisions.
- Excellent communication skills—able to translate technical details for non-technical audiences and build consensus across diverse teams.
- Organized, proactive, and able to manage multiple priorities in a dynamic context.
How to Apply
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