Job Description
Teaching Jobs.
Job Responsibilities
- Host training classes via Zoom, discussing topics in the training outline.
- Train newly hired agents on policies, tools, software, and resources to help them prepare for their roles.
- Deliver ongoing training for current team members to maintain and enhance their skills.
- Lead Onboarding Week training, evaluate candidates, and determine advancement based on training performance.
- Conduct evaluations and assessments in collaboration with Team Leads for continuous improvement.
- Host one-on-one and group Zoom training sessions on Email Marketing, SEO, eCommerce, Data Analytics, Customer Service, etc.
- Create training materials and develop training plans for different tools and topics relevant to agents’ roles.
Qualifications
- 1–2 years of training experience
- 1–2 years of virtual assistant experience preferred
- Experience in at least two to three of the following: SEO, Email Marketing, eCommerce Website tasks, Data Analytics/Reporting
- Knowledge and experience in eCommerce
- Familiarity with Shopify and Klaviyo (required), and other tools related to Email Marketing, eCommerce, and Reporting
- Experience with Canva, Trainual, and Loom is a plus
- Excellent written and verbal communication skills
- Strong coaching, planning, and organizing skills
- Excellent attention to detail
- Self-starter and motivational leader
- High energy and strong engagement skills
- Proficient in communication tools like Gmail and Slack
How to Apply
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