Job Description
Logistics Jobs
Job Summary:
Join our customer’s team as a Service Dispatcher – AI Trainer and directly impact the next generation of artificial intelligence tools. Leverage your expertise in scheduling and coordinating field operations to teach AI systems the nuances of real-world dispatch workflows. Enjoy the flexibility of working remotely while shaping technology that supports vital industries such as transportation, field services, utilities, and logistics.
Key Responsibilities:
- Share in-depth insights into daily dispatcher responsibilities, including work order management, field staff scheduling, and coordination activities.
- Assess and annotate AI-generated outputs to ensure their accuracy and relevance for dispatcher tasks.
- Create authentic dispatcher communications, call logs, and workflow documents to enhance training datasets.
- Collaborate on refining training data and defining evaluation criteria for AI systems handling dispatch-related tasks.
- Keep abreast of evolving dispatch technologies and industry best practices.
- Clearly document procedures and provide structured, actionable feedback to improve AI models and training content.
- Help ensure AI systems reflect the current realities and demands of dispatcher roles.
Required Skills and Qualifications:
- Minimum 3 years’ experience in a dispatcher or scheduling coordinator role (e.g., field services, fleet management, logistics).
- Deep familiarity with work order systems, routing, service logistics, or customer coordination.
- Outstanding verbal and written communication skills to clearly explain dispatcher workflows and operational decisions.
- Practical experience using dispatching software, radios, phones, and ticketing platforms.
- Exceptional attention to detail, with an ability to identify workflow errors or inconsistencies.
- Passion for improving processes and ensuring high-quality, real-world AI training.
Preferred Qualifications:
- Background in training, creating SOPs, or providing system/process feedback.
- Experience with tools such as Dr. Dispatch, SAP, TMW, or Microsoft Dynamics.
- Prior experience in customer service, operations, or service logistics settings.
How to Apply
The Service Dispatcher Job Micro 1 appeared first on Corporate Staffing Services – Jobs In Kenya. Recruitment Agency In Kenya.. Click Corporate Staffing Services – Jobs In Kenya. Recruitment Agency In Kenya. for the original.