Business Analyst/Trade Facilitation Specialist Job

October 16, 2025 •

Posted 3 weeks ago

Job Description

IT Jobs.

Business Analysis & Process Optimization

  • Conduct in-depth business process mapping, gap analysis, and needs assessments across trade and logistics value chains.
  • Identify inefficiencies and propose solutions in customs procedures, port operations, and supply chain management systems.
  • Collaborate with stakeholders to design and recommend digitization strategies, especially in relation to Single Window implementation or Trade Facilitation platforms.

System Design & Implementation

  • Work with software developers, IT teams, and third-party vendors to translate business requirements into technical specifications for trade facilitation systems.
  • Assist in the customization and implementation of trade-related ICT systems such as Customs Management Systems (CMS), Port Community Systems (PCS), or National Single Windows (NSW).
  • Oversee system testing, validation, and user training to ensure solution effectiveness.

Stakeholder Engagement & Capacity Building

  • Serve as a liaison between government agencies, private sector stakeholders, and international development partners to align trade facilitation initiatives.
  • Conduct training, workshops, and technical assistance sessions on trade facilitation tools, processes, and ICT systems.
  • Participate in stakeholder working groups, trade facilitation committees, and regional integration forums as required.

Compliance & Trade Facilitation Frameworks

  • Support alignment of national trade procedures with international best practices (e.g. WTO Trade Facilitation Agreement, WCO standards, AfCFTA protocols).
  • Contribute to the development of policy briefs, implementation roadmaps, and monitoring frameworks for trade reform initiatives.

Reporting & Documentation

  • Prepare detailed reports, business cases, user manuals, and technical documentation for systems and trade facilitation projects.
  • Track performance indicators and provide data-driven insights on trade facilitation progress and system effectiveness.
  • Degree in ICT/inform systems/computer science or related field
  • 4 years’ experience in trade logistics, supply chain processes and customs, port system or single window implementation
  • Experience working with regional or international trade frameworks is an added advantage
  • Excellent communication and stakeholder coordination abilities
  • Strong project management and organizational skills
  • Problem-solving mindset with an eye for innovation and systems improvement

If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.

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