Job Description
Banking Jobs. National Bank of Kenya Jobs
Job Reference No: NBK/RET/03/2025
Position Scope:
This position is responsible for implementing Commercial & Corporate Islamic Banking Business Development initiatives, influence business by determining innovative solutions, leverage best practice and assimilate with proven practices to ensure exceptional customer experience and efficiencies.
Key Responsibilities:
- Implement the Islamic Banking Business Development initiatives in line with the Bank strategy and business growth plan.
- Work closely with stakeholders in Regional Management, Branch Management teams and Credit
- Division to increase market share of the Islamic Banking segment in terms of customer numbers, products and service consumption and revenues while proactively reducing the non-performing loan book.
- Actively market and drive the uptake of the Islamic Banking services and products to new and existing clients. Identify opportunities for cross-selling of relevant products and services.
- Ensure day-to-day client relationship management and engagement with customers to foster a good and lasting business partnership of the customer and the Bank.
- Identify and capitalize on new market opportunities to expand presence, competitiveness and profitability by proactively selling the Islamic Banking products and services within the assigned region
- Promote excellent customer experience by driving and advocating customer requirements through the various functions in the bank to deliver high service standards that delight the bank’s customers.
- Ensure full compliance with Islamic Banking standards and guidelines while adhering of the Bank’s policies and procedures.
- Collaborate with Branch Managers and ensure to drive account utilization and sustainable deposits.
- Drive transactional income from Islamic Banking clients through effective customer service and cross selling the Bank’s products and services.
- In liaison with other stakeholders, ensure quality portfolio management by effective identification of risks and their mitigations.
- Conduct preliminary credit reviews and make recommendation for new and existing facilities in line with the Bank’s credit policy and Islamic Banking Compliance guidelines.
- Regularly monitor performing/non-performing accounts within the assigned portfolio.
- Any other duties as may be assigned by Management from time to time.
Education/Professional Qualifications, Skills & Experience:
- Bachelor’s degree in commerce, economics or a business-related field from a recognized University.
- Professional Certification in Sales & Marketing & Islamic Banking is an added advantage.
- A minimum of 6 years’ experience in Banking, of which at least 3 years in Relationship Management.
- In-depth knowledge of Islamic banking principles and Sharia’h law application.
- Strategic Focus/ Orientation.
- Integrity and Discretion.
- Relationship management skills.
- Passionate, dynamic and ability to adapt quickly.
- Strong commercial acumen and analytical skills.
- Team player and ability to deliver with cross functional teams.
- Negotiation and stakeholder engagement.
- Excellent interpersonal and communication skills.
- Ability to make operational and routine decisions in a timely and effective manner.
- Able to withstand operational challenges and maintain momentum.
- Manages emotions in a mature and composed manner as expected.
How to Apply
Send your CV and application letter showing how you meet the role requirement stated above to: Recruitment@nationalbank.co.ke by Tuesday, 21 st October 2025
Indicate Name of Job on email subject.
Please note that applications received after the deadline will not be considered.
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