Medical-Surgical Nurse Manager at M.P. Shah Hospital

Roles & Responsibilities:

 Leadership and Management:

• Supervise, mentor, coach, and evaluate the performance of nursing staff.
• Ensure appropriate staffing levels and effective scheduling to provide optimal patient care
• Identify, and develop competence development and training plans for staff.
• Conduct, regular team meetings and provide ongoing education and professional development opportunities.
• Develop and implement policies and procedures in alignment with best practices and organizational goals.

Patient Care:

• Ensure high-quality, patient-centered care is delivered consistently.
• Address patient complaints and concerns promptly and effectively.
• Oversee patient admissions, discharges, and transfers to ensure smooth and efficient processes.

Operational Management:

• Manage the day-to-day operations of the nursing unit or department.
• Monitor and manage departmental budgets, including staffing, supplies, and equipment.
• Ensure compliance with healthcare regulations, accreditation standards, and organizational policies.

Quality Improvement:

• Implement quality improvement initiatives to enhance patient care and outcomes.
• Collect and analyze data to identify areas for improvement.

Collaboration

• Collaborate with other healthcare professionals and departments to ensure comprehensive care for patients.
• Serve as a liaison between nursing staff and other hospital departments.
• Participate in hospital committees and task forces as needed.
• Take up hospital administrative shifts and coverage.

Key Performance Areas

• Clinical Outcomes
• Patient Care Quality
• Patient and Family Experience
• Staff Performance and Development
• Operational Efficiency
• Regulatory and Safety Compliance
• Resource Management

Qualifications, Regulatory & Legal Requirements

• Must be a qualified Registered Nurse (KRN/RM/KRCHN/KRNM/KRNMPH/BSCN).
• Must have a higher diploma in a nursing field or a Bachelor of Science in Nursing or a relevant basic degree from a recognized institution.
• Certification courses on management or leadership are an added advantage.
• Must have a valid licensure from the Nursing Council of Kenya.
• Minimum twelve (12) years of nursing experience with three years in a leadership or managerial role.
• Must have a Basic Life Support (BLS) Certification
•  Previous leadership or management experience in a healthcare setting.