Credit Officer at Missions of Hope International (MOHI)

May 11, 2026 •

Location Nairobi
Posted 21 hours ago

Job Description

Missions of Hope International (MOHI) is a Christ-centered, non-governmental organization that serves orphaned and vulnerable children, their families and others in the Mathare Valley slums of Nairobi and other disadvantaged communities throughout Kenya.

Credit Officer

OVERALL JOB PURPOSE

  • The position will work very closely with the involved communities in establishing viable groups for effective delivery of credit.
  • The individual will sell MOHI’s products to its target group and manage a portfolio that meets organization’s standard for healthy portfolio management.
  • A Credit Officer will serve as a local business management and finance advisor.

DUTIES AND RESPONSIBILITIES.

 Sales and Marketing

  • Solicits new loan accounts in accordance with specific periodic performance targets prescribed in the branch business plan;
  • Conducts active marketing campaign to attract new clients;
  • Orients prospective clients about MoHI’s individual loan;
  • Assist in conducting market research and survey activities
  • Assess market needs for product development and make recommendation to the supervisor accordingly.
  • Assist in the improvement of the credit delivery strategies.
  • Prepare and submit daily, weekly, monthly/quarterly reports and projections as per the set timely and periodic demands.

Management of Clients

  • Implement credit policies and procedures to clients
  • Facilitate formation and recruitment of solidarity groups.
  • Ensure all clients contribute to the weekly and monthly loan guarantee fund (LGF) as per the provided schedule.
  • Attend and add value to group meetings on weekly/monthly basis and provide regular guidance to clients.
  • Give counsel and advise clients on economic and social issues and help in fostering business ethics.

Loan Portfolio Management

  • Carry out thorough appraisal of all loan applications and ensure timely disbursement and recovery of loans within the set benchmarks.
  • Receives loan applications and perform credit investigation on loan applicants and his/her surety/ guarantor, if any
  • Conducts inspection and/or appraisal of any property being offered as collateral;
  • Prepares and presents credit applications to the credit committee for approval;
  • Handle outstanding loan portfolio and savings portfolio according to set benchmark standards from time to time.

Trainings and Capacity Building

  • Facilitate group training to ensure understanding and adherence to MoHI’s lending policies and procedures.
  • Carry out orientation and induction of new staff

Other General Responsibilities

  • Ensure accurate and up-to-date data for all existing/exiting clients and all businesses.
  • Establish cordial working relations with other stakeholders’ i.e. Chiefs, CDAs, NGOs and other development partners.
  • Member of loan committee and is responsible for ensuring the loans approval and disbursement process is done as per policies and procedures.
  • Ensure that all equipment/assets and tools assigned to him/her are properly utilized and maintained.
  • Carry out any other duties that may be assigned to you from time to time by the supervisor.

Academic and Professional Qualifications & Experience

  • A degree in business related field.
  • Diploma in micro-finance management, cooperative management or marketing is an added advantage
  • At least 2 years relevant work experience with client mobilization skills and micro-finance exposure.

Competencies/Abilities/Skills Required

  • Must be a committed Christian, able to stand above denominational diversities.
  • Good analytical and problem solving skills
  • Demonstrates high regards for accuracy and reliability
  • Good communication skills
  • Group mobilization skills
  • Good analytical skills
  • Good spoken and written English and Kiswahili.
  • Willingness and ability to work in a team environment;
  • Superior knowledge in the use of PCs and in Microsoft Office applications

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